I would not say that this is a 4 star hotel. It was fine for what we needed for a few days, but there was an old smell to the room and the carpet clearly wasn’t very clean. There was a lack of amenities in the bathroom and the hand soap was extremely watered down. Lots of stairs to bring bags up and staff didn’t offer to help. Staff was clearly just random workers not actual hospitality trained staff like in every other 4 star hotel I’ve stayed at. Like I said it’ll get the job done, but the photos and rating are deceiving.
Sophia
2024 年 5 月入住 3 晚
8/10 还可以
Adele,Calgary
2024年05月21日
满意:员工和服务
Reception area furnitures are dusty but room is clean & big enough for the three of us. For seniors like us with heavy luggage lift (old bldg) is inconvenient but Paul stayed up late waited for us due to train delayed on arrival & helped us to carry our luggage to the 4th flr room. He is nice & helpful. Thank you so much.
Adele
2024 年 5 月入住 3 晚
8/10 还可以
??
2024年05月7日
??
2024 年 5 月入住 1 晚
6/10 一般
??
2024年05月7日
满意:员工和服务
不满意:住宿条件和设施,服务设施
夜間・早朝はスタッフが不在のためにホテルから出入出来ず、非常に不自由。
??
2024 年 5 月入住 1 晚
6/10 一般
Adel
与配偶出行
2024年05月7日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Stayed at this hotel due to location (close to the marathon start line) within 5 minute walk to the Astro Clock and many old town landmarks. The pillow cases were dirty and stained. The shower has 2 karge steps to get into the tub (no shower curtain, hand-held shower head). Location is phenomenal but facility is not up to par.