评分基于 441 条真实点评

4.7 / 5
90% 住客推荐
4.7 客房清洁度
4.8 服务和员工
4.7 客房舒适度
4.6 酒店条件
Expedia 亿客行 真实点评
5/5
用户:真实旅客

工作人员优秀的服务。

发布日期:2016年10月17日 发布在:Hotels
非常令人难忘的不同生活体验。
4/5
用户:lovey 来自:Vancouver

Lifestyle hotel

发布日期:2014年1月14日 发布在:Hotels
We like to stay at this hotel because of its special features. Hope they can have more idea in daily activities especially night time. The road to the hotel should be improved since it was flood because of the rain. It is not the responsibility of the hotel, the city government should be responsible for that. Will return again.
5/5
用户:真实旅客

发布日期:2024年5月31日 发布在:Expedia
Everything was awesome and Ciao did such a great job and always on top of things for us.
5/5
用户:真实旅客

发布日期:2024年5月30日 发布在:Expedia
Fantastic resort
5/5
用户:真实旅客 来自:Fayetteville

发布日期:2024年5月20日 发布在:Expedia
Grounds are beautiful and well-kept. Pool, community hot tub, restaurants and bars are conveniently located.
酒店管理层的评论
2024年5月22日,回复:酒店管理层 Brenda Pacheco Guest Service Manager
Dear David,Thank you very much for sharing your comments. It has been a pleasure to serve you and we hope to see you again soon.The whole Desire family awaits your soon return to our paradise so that you can relive another fantastic experience. Warm regards!
5/5
用户:真实旅客

发布日期:2024年5月17日 发布在:Expedia
The staff is the best. They treat you like royalty!
酒店管理层的评论
2024年5月20日,回复:酒店管理层 Brenda Pacheco Guest Service Manager
Dear Randy,Thank you very much for sharing your comments. It has been a pleasure to serve you and we hope to see you again soon.The whole Desire family awaits your soon return to our paradise so that you can relive another fantastic experience.Warm regards!
5/5
用户:真实旅客

发布日期:2024年5月13日 发布在:Expedia
The only feedback i have is the mani/pedi. It was nice but I would have paid a lot less in Denver and gotten more with it.
酒店管理层的评论
2024年5月13日,回复:酒店管理层 Brenda Pacheco Guest Service Manager
Dear Shyloh,Feedbacks as positive as yours about our Desire Pearl, confirm that we are working in the right direction so that all our guests enjoy a perfect stay in the best Desire style and return home fully satisfied.Once again, thank you for your time and the trust placed in our chain and see you very soon. Kind regards!
5/5
用户:真实旅客

发布日期:2024年5月12日 发布在:Expedia
When we first got to the property and checked in. After going to the room, we saw that the room was a bit dated not what we were used to, and the TV was giving some issues. But after going out meeting the staff and rest of the guest there, we felt everyone was welcoming. The first impression quickly faded. The staff was phenomenal, and the guest were all friendly and everyone would talk to you and hold good conversations. The food was beyond excellent at all 3 restaurants. The restaurants staff Was very attentive to details and made sure you were happy with their services (Jose Luis, Servando, Carmen and Esmerelda. I can't say I had any bad experience at this resort I would give it an excellent rating. The only bad thing was we couldn't go in the ocean because of the seaweed which is understandable they had a really big pool and a big Jacuzzi. The entertainment staff play makers were excellent (Candice and the crew) They made sure to call you by your name and made sure you were having a good time. I must say this is one of the best resorts that I have stayed in years, and I am definitely looking to go back soon.
酒店管理层的评论
2024年5月13日,回复:酒店管理层 Brenda Pacheco Guest Service Manager
Dear Horace,Thank you for allowing us to pamper you with an excellent experience at Desire Pearl.It has been a pleasure to welcome you and we will be eternally grateful for your help in sharing your holiday experience with other readers.We are very happy to know that you notice the teamwork of our outstanding staff.We really hope to see you again at our hotel in the future, to pamper you and let you enjoy a new fantastic experience full of Desire moments.Best regards!
5/5
用户:真实旅客

发布日期:2024年5月1日 发布在:Expedia
酒店管理层的评论
2024年5月22日,回复:酒店管理层 Brenda Pacheco Guest Service Manager
Dear Danielle,Thank you for taking the time to rate your experience at Desire Pearl. We all look forward to your soon return! Greetings!
5/5
用户:真实旅客

发布日期:2024年4月30日 发布在:Expedia
酒店管理层的评论
2024年5月1日,回复:酒店管理层 Brenda Pacheco Guest Service Manager
Dear JeffreyThank you for taking the time to rate your experience at Desire Pearl. We all look forward to your soon return! Greetings!