The service was excellent. The buffet was delicious. Its only open for breakfast and dinner because the on site restaurants open for dinner. I would of preferred the buffet option for dinner to because i didn't feel like eating at one of the restaurants one evening after an excursion, so we ended up ordering room service, which was just as delicious. I would recommend this hotel and plan on going back when we plan our next vacation to Mexico
Rosemary
2024 年 5 月入住 3 晚
10/10 超赞
David,Markham
与配偶出行
2024年05月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had an amazing time at this resort. Happy also to hear that the owners are Mexican. Staff in general were super friendly and very helpful, the rooms are beautiful and clean. Pools were great and the proximity to the beach was excellent. Shout out to Serrato at the reception, Omar, Jonathan, Cinai, Alejandro in the pool area services and the aqua fitness instructors. They were great! Certainly will recommend this hotel to anyone.
David
2024 年 5 月入住 7 晚
10/10 超赞
Hzikiase
与家人及幼儿出行
2024年05月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff, food, very kids friendly.
Hzikiase
2024 年 5 月入住 7 晚
10/10 超赞
David
与家人出行
2024年05月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
David
2024 年 5 月入住 4 晚
10/10 超赞
Sarbjit,Edmonton
2024年05月25日
满意:清洁度、员工和服务、住宿条件和设施
Sarbjit
2024 年 3 月入住 3 晚
8/10 还可以
Hannah Clark,Mooringsport
与家人及幼儿出行, 与家人出行, 团体旅客
2024年05月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We traveled with our family (11 year old and 6 year old) in May. The resort was clean and lots of things for kids to do. I felt very safe there with them as the resort is not one of the mega resorts so they were always close by. The food was just okay, I’ve traveled to many Caribbean resorts so I know the normal food quality. The steakhouse was the best restaurant on property and the breakfast buffet was my children’s favorites. My only real issue with the resort is the air conditioning. The room would not cool down lower than 75 and we were there early May so I can’t imagine warmer months. Our friends room was the same so not just an AC issue in our room. Brian was great, he remembered our names and was always getting the kids involved.
I would consider traveling here again because I liked how it was removed from the madness of Cancún.