Original room 8118 very bad air-conditioning. Outside of that the property was very nice.
The Staff at this location are amazing. Ceasar was the best concierge we have ever had the pleasure of meeting. I believe he went out of his way to make our stay extra special.
Jose
2024 年 5 月入住 4 晚
10/10 超赞
neal,loxahatchee
与家人出行
2024年05月26日
满意:清洁度、员工和服务、住宿条件和设施
Our Expedia on site specialist and Concierge Caesar was just the perfect guide for our family. He took all the worry and stress away from our first hours on site. Due to his local knowledge he was able to continue to prove himself over and over throughout our stay. Exactly what you need when visiting a new place. His caring and inquisitive nature supplemented by his calmness and enthusiasm let you know by his actions that he is always there for you. I can say without any hesitation or qualification Ceasar was the best personal guide to experience the Dominican Republic we could have asked for!
Thank you Ceasar from my entire family to you.
neal
2024 年 5 月入住 8 晚
2/10 糟糕
eric
与家人出行
2024年05月21日
不满意:员工和服务,清洁度
Food is horrible, staff in restaurants never smile. Asked for several days to have hot tub cleaned, never happened. AC didnt get cold, never got below 75F. Only friendly people are the bartenders. Overall experience was a nightmare. Pools were filthy.
eric
2024 年 5 月入住 6 晚
8/10 还可以
Glen G
与家人出行
2024年05月16日
满意:清洁度、员工和服务、住宿条件和设施
The closeness to the beach was a plus. This is a huge property, it gave us a lot of options to explore.
Glen G
2024 年 5 月入住 4 晚
6/10 一般
Lindsey
2024年05月15日
满意:清洁度
Lindsey
2024 年 4 月入住 7 晚
10/10 超赞
Stephanie
与家人出行
2024年05月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was super nice except for the snorkeling excursion that we booked through the property. We were told they were going to take us snorkeling but just took us too a party spot instead.
Stephanie
2024 年 5 月入住 3 晚
10/10 超赞
Angel
与家人及幼儿出行
2024年05月12日
满意:清洁度、服务设施、住宿条件和设施
Great stay. We stayed 9 days and the purpose was a wedding. The wedding was amazing.
Angel
2024 年 2 月入住 9 晚
8/10 还可以
Bruce
与家人出行, 团体旅客
2024年05月12日
满意:清洁度、员工和服务、住宿条件和设施
Nice
Bruce
2024 年 5 月入住 7 晚
2/10 糟糕
Angela
与家人出行
2024年05月9日
不满意:住宿条件和设施
I have contacted the hotel with no reply to the issues we had
Angela
2024 年 4 月入住 8 晚
10/10 超赞
Melvin
与家人出行
2024年05月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved the service, the attention I received from Mr. Cesar from customer service, he followed me up on everything Cesar is very good at what he does, Jose the guy at the reception gave me very good service, I felt very comfortable with everything, thanks guys