Ratings based on 3,242 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 28, 2024 on Expedia
I loved how beautiful it is .
by A verified traveler
Posted May 28, 2024 on Expedia
The food was mediocre. Apart from the Hibachi experience which was just ok, the rest of the food was quite ordinary
by A verified traveler
Posted May 28, 2024 on Expedia
Everything was a long walk to get too !
Comment from Hotel Management
May 28, 2024 by Natacha Pérez, Hotel Management
Dear. Jesus,Thank you for selecting our hotel for your vacation and for sharing your impression of your stay at our resort. We would like to extend our apologies for any inconvenience you experienced during your stay. Please be assured that it's never our intention to inconvenience our guests by any means, but sometimes shortcomings may arise and we always strive to fix.It is our privilege to have hosted you once again, and we eagerly anticipate the opportunity to welcome you back for yet another vacation.Sincerely,Customer Care, At Majestic Resorts
by A verified traveler
Posted May 28, 2024 on Expedia
Every staff without exception was incredible amazing, the 4 restaurants the management were excellent!!!, room cleaning on time , fridge supply was always covered. We’ll definitely go back! Highly recommended 👌
Comment from Hotel Management
May 28, 2024 by Natacha Pérez, Hotel Management
Dear. Rus C.Thank you so much for sharing your kind words and thoughts about your holiday. Our objective is to provide exceptional holiday experiences for all our guests, and we are pleased to see that our staff went above and beyond to ensure you had a wonderful and memorable stay with us. We hope to see you many more times for even more splendid holiday experiences.Sincerely,Customer Care, At Majestic Resorts
by A verified traveler
Posted May 27, 2024 on Expedia
Great resort all around. The staff was very friendly and accommodating. The food was delicious. Plenty of restaurants to choose from. Our favorite restaurant was the steakhouse. The buffet always had great options. Walkable between the lobby and the pools and ocean. Seaweed was not an issue. The water near the resort was clear. Drinks were served well. Big thanks to Richard, our butler, who made sure we were always comfortable. And thank you to the staff that worked hard to make it a great experience.
Comment from Hotel Management
May 28, 2024 by Natacha Pérez, Hotel Management
Dear. Michael,Thank you sincerely for your compliments on our resort. We're delighted to hear you enjoyed your stay. We are proud of our gorgeous grounds, facilities and services offered throughout the resort and we are always looking to improve and exceed the expectations of our guests.It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable.Sincerely,Customer Care, At Majestic Resorts
by A verified traveler
Posted May 27, 2024 on Expedia
The staff was very accommodating and friendly. They made us feel welcome and at rest. Would definitely come back to this resort again.
Comment from Hotel Management
May 27, 2024 by Natacha Pérez, Hotel Management
Dear.Charles,Thank you so much for your wonderful words and for taking the time to tell the community about your stay.It is certainly our goal to provide exceptional vacation experiences for all of our guests and we are delighted to see that our team members went above and beyond to ensure that you had a wonderful and memorable stay here with us. We hope to welcome you back soon for another memorable vacation we trust you will cherish forever.Sincerely,Customer Care, At Majestic Resorts
by A verified traveler
Posted May 27, 2024 on Expedia
Excelente servicio!
Comment from Hotel Management
May 27, 2024 by Natacha Pérez, Hotel Management
Dear. Carmelina María,Thank you so much for sharing your kind words and thoughts about your holiday.Our objective is to provide exceptional vacation experiences for all our guests and we are pleased to see that our staff went above and beyond to ensure you had a wonderful and memorable stay with us. We hope to see you many more times for even more splendid holiday experiences.Sincerely,Customer Care, At Majestic Resorts
by A verified traveler
Posted May 27, 2024 on Expedia
Very happy and welcoming staffs, multiple food options in several restaurants.
Comment from Hotel Management
May 27, 2024 by Natacha Pérez, Hotel Management
Dear.Mary,Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon.Our objective is to provide exceptional vacation experiences for all our guests and we are pleased to see that our staff went above and beyond to ensure you had a wonderful and memorable stay with us. We hope to see you many more times for even more splendid vacation experiences.Sincerely,Customer Care, At Majestic Resorts
by A verified traveler
Posted May 26, 2024 on Expedia
I absolutely LOVED IT staff was great food was great beach and resort were GREAT definitely one of the best on the island!
Comment from Hotel Management
May 27, 2024 by Natacha Pérez, Hotel Management
Dear.Havan,Thank you sincerely for your compliments on our resort. We're delighted to hear you enjoyed your stay. We are proud of our gorgeous grounds, facilities and services offered throughout the resort and we are always looking to improve and exceed the expectations of our guests.It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable.Sincerely,Customer Care, At Majestic Resorts
by A verified traveler
Posted May 26, 2024 on Expedia
Comment from Hotel Management
May 27, 2024 by Natacha Pérez, Hotel Management
Dear. Sailesh,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts
