评分基于 998 条真实点评
4.5 客房清洁度
4.4 服务和员工
4.3 客房舒适度
4.3 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年6月3日 发布在：Expedia
Excellent experience
用户：真实旅客
发布日期：2024年6月2日 发布在：Expedia
Beautiful hotel
酒店管理层的评论
2024年6月3日，回复：酒店管理层 TRS Cap Cana Waterfront & Marina Hotel
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.
用户：真实旅客
发布日期：2024年6月1日 发布在：Expedia
酒店管理层的评论
2024年6月3日，回复：酒店管理层 TRS Cap Cana Waterfront & Marina Hotel
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.
用户：真实旅客
发布日期：2024年5月31日 发布在：Expedia
酒店管理层的评论
2024年6月3日，回复：酒店管理层 TRS Cap Cana Waterfront & Marina Hotel
Dear Guest.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel. Best regards,
用户：真实旅客
发布日期：2024年5月29日 发布在：Expedia
A very beautiful property, laid out nicely! Very clean and love thecswim up bar
酒店管理层的评论
2024年5月30日，回复：酒店管理层 TRS Cap Cana Waterfront & Marina Hotel
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.
用户：真实旅客
发布日期：2024年5月29日 发布在：Expedia
酒店管理层的评论
2024年5月30日，回复：酒店管理层 TRS Cap Cana Waterfront & Marina Hotel
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.
用户：真实旅客
发布日期：2024年5月27日 发布在：Expedia
酒店管理层的评论
2024年5月28日，回复：酒店管理层 TRS Cap Cana Waterfront & Marina Hotel
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.
用户：真实旅客
发布日期：2024年5月24日 发布在：Expedia
The place is nice, mostly clean but the main pool bar is under a walkway bridge with screaming loud music. The food is completely tasteless and the breakfast is terrible. No effort put into it. The coffee bar has unhappy people running it. The bar tenders are nice. We go to the DR often and I had high hopes because of the location.If they fix the food I would consider going back.
酒店管理层的评论
2024年5月25日，回复：酒店管理层 TRS CAP CANA
Dear Guest.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel.Best regards,
用户：真实旅客
发布日期：2024年5月24日 发布在：Expedia
The staff was incredible. From the moment of arrival, we were treated like royalty. Our butler Oscar was incredibly attentive and pool bartender Edwin made us laugh & feel very special. Activities director Ninja always brought the smiles. The poolside grill cook (we didn't get his name) was not only an excellent cook but took care of us in many ways.
We had a spectacular vacation and definitely plain on returning!
酒店管理层的评论
2024年5月25日，回复：酒店管理层 TRS CAP CANA
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation.We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit.Cordially.
用户：真实旅客
发布日期：2024年5月21日 发布在：Expedia
We loved our stay at TRS Cap Cana - they really made us feel like family! Highly recommend a stay here. (And if you do go, please ask for Carlos; he's the best! And Natalie and Juan Luis were incredible). We did not want to leave!
酒店管理层的评论
2024年5月22日，回复：酒店管理层 TRS CAP CANA
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation.We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit.Cordially.
