Resort was great. My butler randy was amazing. Best service!!
STEPHANIE
2024 年 5 月入住 3 晚
8/10 还可以
Samantha
2024年05月30日
满意:清洁度、员工和服务、住宿条件和设施
Samantha
2024 年 5 月入住 4 晚
10/10 超赞
Sabrina
与配偶出行
2024年05月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great! The staff was truly amazing
Sabrina
2024 年 5 月入住 3 晚
10/10 超赞
seth
2024年05月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Norielis was assigned as the butler to my room and was absolutely amazing.
seth
2024 年 5 月入住 4 晚
8/10 还可以
Melissa
团体旅客
2024年05月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Randy was excellent and he wasn’t even my assigned butler! Dolores, by the pool, was great.
I enjoyed my time in the pool and walking around the properties.
I didn’t really enjoy any of the food. It was also hard to get dinner reservations on the app.
Melissa
2024 年 5 月入住 3 晚
10/10 超赞
Jose
与配偶出行
2024年05月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
There’s is a lot of options for food, concierge Services’s is a plus!
Jose
2024 年 5 月入住 4 晚
10/10 超赞
Edwin
2024年05月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was amazing. Rodny was my butler and he was awesome! He made my stay super enjoyable and was attentive and responsive. I will definitely be back!
Edwin
2024 年 5 月入住 4 晚
6/10 一般
CHRISTIAN,Montgomery
与配偶出行
2024年05月27日
Apparently, this hotel is rated as a five star. Based on my experiences with five star hotels, I would rate this as a 3.5 star resort at most. Anything more would be really pushing it. I would rate the food as a C minus; The service was a B minus. At times, they were good, but they were very inconsistent. You would not see them very often around the pools or beaches. Most of the time we served ourselves. Many of them did not seem friendly or polite. The rooms Were very uncomfortable. We stayed at the romance suite swim up. The room was very uncomfortably warm the whole week we stayed there. The temperature in the room never dropped below 73°F. We had to borrow a fan from the concierge every night. They tried their best to fix it, but could never solve the problem and there were no other rooms available to switch to. The only thing I will give an A Plus to at the resort is the gym and the spa. They had the state of the art facilities and all the equipment that I needed. If you are discriminatory traveler like me, I would say this resort will be a dice roll for you.
CHRISTIAN
2024 年 5 月入住 7 晚
8/10 还可以
Chiara
2024年05月26日
满意:清洁度、员工和服务、住宿条件和设施
Chiara
2024 年 2 月入住 4 晚
10/10 超赞
Melody
与配偶出行
2024年05月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great resort! So much to do, clean beach and great staff. Shout out to our butler Randy! Great guy and super helpful.