Reception closed early and we arrived late.
Auto checkin was terrible - has much to improve...
Don't arrive out of hours!
The thermostat of the ac didn't work so we either had to suffer heat with the fan or freeze with the AC.
Otherwise pretty average.
Not much in the area, so you need a car.
Daniel
2024 年 5 月入住 3 晚
8/10 还可以
Thérèse
2024年05月25日
满意:清洁度、员工和服务、住宿条件和设施
Très bien Merci
Thérèse
2024 年 5 月入住 1 晚
8/10 还可以
Alain
2024年05月20日
满意:清洁度、员工和服务、住宿条件和设施
Alain
2024 年 5 月入住 2 晚
8/10 还可以
Joseph
与配偶出行
2024年05月20日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The place was ok. very clean and well maintained. However the check-in was a hassle to say the least. I called 3 times to make sure they would send me a code due to my 3am arrival. despite being assured of that I never got the code and wasted an hour having to go to the ambassador Hotel and pick up a key with instructions. The receptionist told me that this was due since i had not paid. However I had the card file and he processed it right as we spoke!
Joseph
2024 年 5 月入住 2 晚
8/10 还可以
Kamil
2024年05月20日
满意:住宿条件和设施,清洁度
Kamil
2024 年 5 月入住 2 晚
6/10 一般
Iryna
2024年05月12日
不满意:清洁度、员工和服务、住宿条件和设施
The hotel doesn't make you feel welcome, customer service cold and uncaring, the room was dusty - likely carpets haven't been shampooed lately.
Iryna
2024 年 3 月入住 1 晚
10/10 超赞
Jane
与家人出行
2024年05月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location is near the Quebec city downtown and the property is clean and tidy.