Hotel was nice but the neighborhood was pretty sketchy.
Kathryn
2024 年 4 月入住 3 晚
10/10 超赞
Angel
2024年04月24日
Angel
2024 年 4 月入住 2 晚
10/10 超赞
nancy
2024年03月10日
满意:清洁度、员工和服务、服务设施
The food was absolutely delicious and the wait staff in the dining room was great! I felt safe with the security guard there the whole time.
nancy
2024 年 2 月入住 1 晚
10/10 超赞
Lisa
2024年02月11日
Lisa
2024 年 2 月入住 2 晚
8/10 还可以
Bonnie
与家人出行
2024年01月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great breakfast, good value
Nice hotel with good breakfast. A little far away from the historical centre but an inexpensive cab ride away. Gym and pool was really good. We would stay here again, good value.
Bonnie
2024 年 1 月入住 3 晚
2/10 糟糕
Kenneth
2024年01月19日
Kenneth
2024 年 1 月入住 1 晚
10/10 超赞
NAJIBULLAH
团体旅客
2024年01月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had a fantastic experience at this hotel! The staff was incredibly welcoming and attentive, making me feel right at home from the moment I walked in. The room was clean, spacious, and beautifully decorated, providing a comfortable and relaxing atmosphere
NAJIBULLAH
2024 年 1 月入住 3 晚
4/10 很差
A
与家人出行
2024年01月1日
满意:清洁度
不满意:服务设施
We were told a “hotel shuttle” would pick us up from the airport. We waited 2 hours after landing and a taxi showed up. When we got to Mercure we were told we had to pay for the “hotel shuttle”. This means we could’ve taken a regular cab and not waited 2 hours!
We were supposed to get VIP status with our membership but there were no benefits honored.
The hotel itself is clean, room is OK. No heat. There is no fridge in the room. WIFI connection is on/off. You get 1 towel per person and have to call every day for a 2nd towel.
The menu and room service options are limited with nothing for vegans or vegetarians.
Location is 45 minutes from historical center.
There is not hotel shuttle.
There is no concierge service.
Staff will each give you different information.
Do not honor late check out.
Do not honor any VIP membership status.