2/10 糟糕
Nick,HK
与配偶出行
2020年02月22日
I am from HK & I was asking for refund (even for 30%) due to coronavirus but the hotel rejected. I understood this is the hotel policy but I do think there should be exceptional case under this extreme situation. Quite disappointed as other countries hotel are willing to refund full or partial refund in this case.
Nick
2020 年 2 月入住 6 晚