拉瑟格伦王室领土区温德姆戴斯酒店位于卢森格林,位于郊区而且邻近火车站。前往安娜湖和弗雷德里克斯堡和斯波特瑟尔韦尼亚国家军事公园可欣赏当地自然景观,薰衣草田药草花园和Crump Park and Meadow Farm Museum (克鲁普公园和草地农业博物馆)是特色文化景点。王室领土和Meadow Event Park (草原活动公园)同样值得参观。
No one was available at the time we needed to check in. Called and no one answered the phone then all of a sudden someone came after we have booked somewhere else. The worst place to be in Richmond VA
Lakeisha
2024 年 5 月入住 1 晚
8/10 还可以
Ernesto
2024年05月23日
!
Ernesto
2024 年 5 月入住 1 晚
2/10 糟糕
Crystal
与家人出行
2024年05月19日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The first room we had almost Electrocuted my husband, we heard a pop seen a flash then we had no power, no lights etc.
The rooms don't have tv's. The rooms are dirty, tub/shower doesnt.even look like they scrub them at all. Pieces of trash on the floor. I had to use my cell phone to call the office because the room phone didnt work even before the power
went out.
They guy did give me a new room but even that room was dirty no tv no phone in the room and to top it all off I found bed bugs. Live. I took video and pictures of everything. I tried to speak with a manager ans was told no one was available to call back tomorrow. Wouldnt give me no names. I had to practically beg for a business card which still had no name. The front desk never once apologized tried to resolve anything etc. My husband and I feel disgusting.
Crystal
2024 年 5 月入住 1 晚
2/10 糟糕
Holly
与家人出行, 带宠物出行
2024年05月19日
不满意:清洁度、服务设施、住宿条件和设施
The property was dirty and in a dangerous area. There were car parts just lying around the parking lot that almost caused my son to fall over. An axel of a car was just laying in the parking lot. There were no bugs on the mattress but there were dark red and dark brown stain on the bed skit, black stuff was smeared on the walls, in the morning when we woke up to the bugs crawling on the wall we got right up and decided to check out at 930 am . The manager was unable to be reached by the front desk worker regarding our “early check out due to unsanitary and unsafe conditions (door didn’t fully lock either) causing us to stay up all night worried about the 4 men outside our hotel room at 3 AM getting in their cars and leaving all night long! So the front desk worker decided to have us leave and then told us they would call us back after he tacked the manager. I decided to call at 230pm and I had reached the worker from before stating that Expedia had to refund my second night seeing how I billed with them, my family and I were hanging out at a truck stop bc we are from Ohio And we were in Virginia for a graduation. We had no place to go. I spoke to a chat assistant on Expedias website who told me they were “emailing their offsite team to assist in getting my family a replacement hotel “ but I have yet received a phone call, message, and or email from Expedias team member( that was yesterday’s at 2pm) thankfully I found another hotel that was not so unfortunately disgusting.
Holly
2024 年 5 月入住 2 晚
6/10 一般
Jose,Boston
2024年05月7日
满意:清洁度、员工和服务、住宿条件和设施
Too many ppl in the parking lot hanging around at night time. watching parked cars and trying to see through the windows
Jose
2024 年 5 月入住 2 晚
2/10 糟糕
david
团体旅客
2024年05月5日
不满意:清洁度、服务设施、住宿条件和设施
the staff was fine , but the overall appearance and cleanliness of the facilities are definitely in question. This was the first hotel I've ever gone to and saw mouse traps in the lobby and in "so called " eating area . A lot of broken vending machines and appliances all over ge property . The " breakfast" is more lack there of .. old unlabelled cereal and slices of toast . The rooms themselves weren't that bad , clean for the most part and beds were decent, but the non smoking room smelled like cigarette smoke and the bathroom for would not lock. I believe this hotel was nice at one point, but now has become temporary resident housing for ppl who live in Virginia. There was wayyy more Virginia tags in the parking lot than out of state.
david
2024 年 4 月入住 3 晚
10/10 超赞
Joseph
2024年04月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy to get to.
Joseph
2024 年 4 月入住 1 晚
2/10 糟糕
Zerelda
与家人出行
2024年04月26日
不满意:住宿条件和设施
If I could I would give this property zero stars. The rooms were disgustingly dirty. There was black mold growing in the bathroom and what looked like rust or dried blood in the fridge. I had booked two rooms and the one room they gave us had a broken TV and the other had a broken door with a lock that didn’t lock. The hotel also advertises a free HOT breakfast. They only have bread (white and cinnamon swirl straight from the bag) and cereal in dirty dispensers. The coffee is in an urn and not very warm at all. Most disappointing hotel stay of my life.