Booked for the free breakfast, they had no breakfast.
Got put in the wrong room and had to wait to be put in the right room.
Erin
2021 年 11 月入住 3 晚
2/10 糟糕
Theresa
与家人出行
2021年11月6日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The hotel looked dirty, the room was dirty, the sheets had stains, the room had roaches, the wall and lamp shade had holes and what looked like poop. There were flies in the hallway and inside the room. It was a horrible experience
Theresa
2021 年 10 月入住 1 晚
2/10 糟糕
Dartanieyne
与家人出行
2021年11月5日
不满意:清洁度、住宿条件和设施、客房舒适度
Not good
Roaches everywhere
Dartanieyne
2021 年 10 月入住 2 晚
2/10 糟糕
christine
2021年10月31日
christine
2021 年 10 月入住 3 晚
2/10 糟糕
Robert
与配偶出行
2021年10月24日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Literally there was roaches, and dirty bedding. Literally doesn’t even have a jetted tub in the room. Literally left early and didn’t stay the night because it was disgusting and didn’t want to sleep there. Wasted my money
Robert
2021 年 10 月入住 1 晚
2/10 糟糕
真实旅客
2021年10月22日
不满意:清洁度、住宿条件和设施、客房舒适度
The bed and room had a strong Urine smell!
My sheets were dirty and the bed had a really strong smell of urine. The front desk insisted they were clean but I could see bodily fluid stains. THIS WAS A VERY DISGUSTING EXPERIECE. Shame on Hotels.com for being associated with such a disgusting property.
真实旅客
2021 年 10 月入住 1 晚
2/10 糟糕
Scott
2021年10月18日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
There was nothing I liked. The property, the hotel & room was very dirty. When I walked in there was no one at the front desk. They were outside talking. While checking in the front desk person was one her cell phone. The whole time. I asked for a second room key and was told I could only have one as they did not have enough and needed for other guests.
When I got to my room the toilet was running, there was used soap and wrapper on the counter, the fire alarm was off the wall sitting behind the TV with no batteries in it. To stop the toilet I had to take the lid off and push the plunger down and there was a large piece of porcelain missing from the tank. The coffee maker in the room was missing the part that holds the filter. The carpet was extremely dirty.
At 9:00 just after taking s shower my door opened without a knock or a warning and it was the maid.
No breakfast was available even though it said that it was included. The coffee was basically empty and the ¼ cup that was able to get was ice cold which shows it had not been addressed.
Very bad experience all around from check in till the time I checked out. Will never stay there again and will make sure to tell others not to stay there…..
Scott
2021 年 10 月入住 1 晚
2/10 糟糕
MARIA
与家人出行
2021年10月17日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I didn’t like anything of the hotel, because fire alarm it was disconnected, roaches in the bathtub, the rug so dirty in the room and the hallway, lobby etc.and Finnally I got bite bug.
MARIA
2021 年 10 月入住 1 晚
2/10 糟糕
Lutz
商务旅客
2021年10月16日
不满意:清洁度、住宿条件和设施、客房舒适度
Run down. Wallpaper coming off the wall. FILTHY. No towels.
NEVER AGAIN.