评分基于 1,404 条真实点评

3.7 / 5
100% 住客推荐
3.9 客房清洁度
4.0 服务和员工
3.9 客房舒适度
3.7 酒店条件
Expedia 亿客行 真实点评
5/5
用户:真实旅客

发布日期:2023年5月13日 发布在:Expedia
Convenient transportation, close to entertainment venues.
酒店管理层的评论
2023年5月20日,回复:酒店管理层 Manager
Hello Ying, thank you for rating your stay with us. We hope to see you again soon.
5/5
用户:真实旅客

这位旅客只给了一个分数 发布日期:2022年6月23日 发布在:Expedia
5/5
用户:真实旅客

这位旅客只给了一个分数 发布日期:2022年5月24日 发布在:Expedia
5/5
用户:真实旅客

发布日期:2022年2月28日 发布在:Expedia
很好的感觉,下次还会入住。
酒店管理层的评论
2022年3月2日,回复:酒店管理层 Manager
您好钱,感谢您回顾与我们的住宿。 我们期待很快再次见到您!
5/5
用户:真实旅客

发布日期:2021年12月23日 发布在:Hotels
酒店管理层的评论
2021年12月25日,回复:酒店管理层 Manager
Carol, thank you for rating your stay with us.
4/5
用户:真实旅客

发布日期:2024年5月31日 发布在:Expedia
The lady that checked us in was excellent
1/5
用户:真实旅客 来自:san diego

发布日期:2024年5月29日 发布在:Expedia
Service was horrible. First room the phone and TV remote not working and dirty. They moved us to another room. When we open the door it smelled mariguana inside. We stayed 4 adults in the room and it was a battle to get 2 extra shower towels. They said that is one per bed. Then after requesting twice to clean our room, they never cleaned it the entire stay. After confronting staff. The said: "IT IS WHAT IT IS-SR." By shrugging their shoulders. Never staying at this hotel or Comfort INN ever again.
酒店管理层的评论
2024年5月30日,回复:酒店管理层 Inn at Rohnert Park Management
Dear John,We deeply apologize for the numerous issues you encountered during your stay. This is not reflective of our standards of service. We regret the inconvenience caused by the room conditions, towel availability, and lack of room cleaning. Your feedback is invaluable, and we will address these issues immediately. We understand your frustration and hope to have the opportunity to regain your trust in the future.Thank You,Inn at Rohnert Park Management
4/5
用户:真实旅客 来自:Torrance

这位旅客只给了一个分数 发布日期:2024年5月28日 发布在:Expedia
5/5
用户:真实旅客

发布日期:2024年5月28日 发布在:Expedia
Lugar muy tranquilo para descansar volviera a eses lugar
酒店管理层的评论
2024年5月29日,回复:酒店管理层 Inn at Rohnert Park Management
Dear Javier,We're delighted to hear that you found our hotel to be a peaceful and restful place, and we're honored that you chose to return. Providing a quiet and relaxing environment for our guests is one of our top priorities. We look forward to welcoming you back again for another enjoyable stay. Thank you for your continued support!Thank You,Inn at Rohnert Park Management
1/5
用户:真实旅客

发布日期:2024年5月27日 发布在:Expedia
酒店管理层的评论
2024年5月30日,回复:酒店管理层 Inn at Rohnert Park Management
Dear Yadong,It is apparent from your review that you did not have a good time at our Inn at Rohnert Park Hotel. Knowing you were not accommodated well at Inn at Rohnert Park is disheartening. This is not the typical experience our guests have with us, as you can look at the reviews of our other guests. I hope you give us another chance to offer you enhanced service on your next trip.Thank You,Inn at Rohnert Park Management