I didnt like being kicked out at 11:00, a it too early. But that's just me saying.
Augusto
2024 年 5 月入住 2 晚
2/10 糟糕
Khandoker Nasir
与家人出行
2024年06月1日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
When I call and booked my holiday, I told I want hotels with swimming pool because i want to use it. The hotel do ahve swimming pool but not in use, Room Service of the hotel is extremely poor, breakfast is poor and only limited offer.
Khandoker Nasir
2024 年 5 月入住 5 晚
10/10 超赞
Emma,Pavillons sous bois
与配偶出行
2024年05月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
the pool was closed and it wasn't mentioned, but overall we had a great stay. The staff were very attentive
Emma
2024 年 5 月入住 3 晚
4/10 很差
Julie
与家人出行
2024年05月28日
不满意:员工和服务、服务设施、住宿条件和设施
I was really surprised at this hotel. As it had overall nice reviews. The hotel was really out of the way of the main areas, which I knew from the map but there is nothing around there to do. Not the hotel’s fault but just sharing with others. The hotel had no room service although it states room service in the website. The pool was not open although it was 80 degrees. The website does say seasonal but I think that should be in red bold letters Because since there is nothing to do there, an afternoon in the pool would have been great. I saw someone indicated this as well and said the Hotel Just responded it’s seasonal, that’s it. There are 3 irons in the entire hotel and you cannot iron in your room. And 2 were not working. We called to get an iron or the location to be able to iron and they indicated they would call us back and never did. We just decided to change outfits. No shower caps. The safety box was not working. We did not call it in to be honest as we were already disenchanted. The staff was not friendly. Short answers and that’s it. The breakfast included was not good. You can pay extra 15 Euros for a better breakfast I guess but based on the one available we did not want to take the chance. We stayed 2 nights so it was not horrible but would not recommend. I have stayed in Barcelo hotels before and have had a wonderful experiences. At the end it served its purpose but there is no way this Hotel should be rated upscale or 4 stars. I would rate them a 2 star.