Property extremely clean and located in a very centrical area; within walking distance of the Vatican and the train station.
Angel
2024 年 5 月入住 4 晚
6/10 一般
Eric
与家人出行, 团体旅客
2024年05月23日
满意:员工和服务
Toilet leaking water, I notified the management but nothing was done about it. Towels were very wet old and worn out, light in the hall way was flickering. Overall property not well maintained.
Eric
2024 年 5 月入住 3 晚
4/10 很差
Vicki
团体旅客
2024年05月21日
满意:清洁度
不满意:服务设施,员工和服务
We requested 2 single beds and got a double bed. The girl attendant was not very nice and was very loud.
Vicki
2024 年 5 月入住 2 晚
2/10 糟糕
Edward
2024年05月21日
不满意:服务设施
If i knew the property is in bad shape, i wouldn’t grab this room. In fact the agent is really bad. No trainings at all. Un respectful, impolite and no sense of urgency. I regret booking this property. It’s not a hotel and u have to go to hotel gravina to store your luggage and it’s really really far. They should’ve train people. It’s absolutely zero rates in terms of everything. Expedia team, please make sure the properties you are promoting are well equipped. Not just because u are gaining profits ok? Disgusting!!!!
Edward
2024 年 5 月入住 1 晚
8/10 还可以
Katrina
与家人出行
2024年05月20日
满意:住宿条件和设施,服务设施
不满意:员工和服务
After the issue with getting into the property (given no details about entering, miscommunication with staff, and not being met at our arranged time for almost an hour delay) we had a relatively good stay. Comfortable beds, clean appearance for rooms, clean bathroom. Lovely locations. Biggest negative was leaving with BED BUGS