Ratings based on 987 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 27, 2024 on Expedia
Great hotel, very nice and unexpected within such a short walk of the train station. Excellent breakfast. Staff very helpful with tips for taxis to airport.
Comment from Hotel Management
May 29, 2024 by DC, Hotel Management
Dear Guest, Thank you very much for having shared your feedback. We love to see that you enjoyed your stay at Starhotels Metropole Rome! Looking forward to welcome you back in the near future! Lorenzo NenciniGeneral Manager
by A verified traveler
Posted May 14, 2024 on Expedia
Nice place for vacation
Comment from Hotel Management
May 16, 2024 by DC, Hotel Management
Dear GuestWow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Best regards, Lorenzo NenciniGeneral Manager
by A verified traveler
Posted May 12, 2024 on Expedia
by A verified traveler
Posted May 1, 2024 on Expedia
They upgraded us to a junior suite which was amazing and so worth it! Super clean, professional and friendly staff we loved our stay
Comment from Hotel Management
May 2, 2024 by DC, Hotel Management
Dear Guest,We cannot but to thank you for taking the time to review so nicely your recent stay at the Starhotels Metropole in Rome. We are very glad we succeeded in making your stay an “experience to cherish”.We look forward to welcoming you back in the future.Lorenzo Nencini General ManagerStarhotels Metropole Rome
by A verified traveler
Posted Apr 27, 2024 on Expedia
Very nice staff and centrally located. Could use a little update but overall, pleasant stay.
Comment from Hotel Management
Apr 29, 2024 by DC, Hotel Management
Dear Guest,Thank you for your great feedback of our Hotel.We are pleased that you appreciated our hotel and our services.Hoping to welcome you back soon!Lorenzo NenciniGeneral ManagerStarhotels Metropole
by A verified traveler
Posted Apr 25, 2024 on Expedia
Great
Comment from Hotel Management
Apr 29, 2024 by DC, Hotel Management
Dear Guest,Thank you for your great feedback of our Hotel.We could not feel more satisfied by your positive comments. We are pleased that you appreciated our hotel and our services but what makes us more proud is your recommendation of our Hotel to future Guests. Please consider our doors opened to welcome you back soon!Lorenzo NenciniGeneral ManagerStarhotels Metropole Rome
by A verified traveler from Clarence
Posted Apr 25, 2024 on Expedia
Staff was very friendly and accommodating
Comment from Hotel Management
Apr 29, 2024 by DC, Hotel Management
Dear Guest,Thank you for your great feedback of our Hotel.We could not feel more satisfied by your positive comments. We are pleased that you appreciated our hotel and our services. We hope to welcome you back soon!Lorenzo NenciniGeneral ManagerStarhotels Metropole Rome
by A verified traveler from Mahomet
Posted Apr 24, 2024 on Expedia
The staff was very polite and helpful!
Comment from Hotel Management
Apr 29, 2024 by DC, Hotel Management
Dear Guest,Thank you for your great feedback of our Hotel.We could not feel more satisfied by your positive comments. We are pleased that you appreciated our hotel and our services but what makes us more proud is your recommendation of our Hotel to future Guests. Please consider our doors opened to welcome you back soon!Lorenzo NenciniGeneral ManagerStarhotels Metropole Rome
by A verified traveler from Hudson
Posted Apr 23, 2024 on Expedia
Wonderful hotel located very near the train station. Friendly staff, spacious rooms, very clean and pleasant, very nice breakfast available, and many restaurants nearby.
Comment from Hotel Management
Apr 24, 2024 by DC, Hotel Management
****Dear GuestWow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Best regards, Lorenzo NenciniGeneral Manager
by A verified traveler
Posted Apr 20, 2024 on Expedia
Very spacious room, great breakfast and excellent customer service.
Comment from Hotel Management
Apr 22, 2024 by DC, Hotel Management
Dear Guest, Thank you very much for having shared your feedback. We love to see that you enjoyed your stay at Starhotels Metropole Rome! Looking forward to welcome you back in the near future! Lorenzo NenciniGeneral Manager
