Ratings based on 2,011 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 31, 2024 on Expedia
Best experience
by A verified traveler
Posted May 31, 2024 on Expedia
Would Definitely return
Comment from Hotel Management
May 31, 2024 by Melissa Burrell, Hotel Management
Dear Ms. Patricia Rachelle,Thank you for feedback.We look forward to hosting you in the future for another memorable stay.Warmest Regards,Melissa BurrellGuest Relations Agent.
by A verified traveler
Posted May 31, 2024 on Expedia
by A verified traveler
Posted May 30, 2024 on Expedia
I WILL NEVER STAY AT THIS PROPERTY. I MADE SURE I HAD DOUBLE BEDS IN MY RESERVATION. INSTAED, THEY HAD ME AND MY BEST FRIEND SLEEP IN THE SAME BED BECAUSE THEY SAID THEY DIDNT HAVE ANY DOUBLE ROOMS THAT WERE AVAILABLE. ALSO, THEY DID NOT HAVE NO HANDICAP ROOMS AVAILABLE THE WHOLE TRIP
Comment from Hotel Management
May 31, 2024 by Melissa Burrell, Hotel Management
Dear Ms. Lamesha,We appreciate you taking time to express your comments about your stay with us. We must apologies for not being able to exceed your expectations at this time during your vacation.For the points that you have mentioned, we have sent the information to the departments involved to apply the necessary actions that guarantee the quality of our servicesOnce again, thank you for choosing us for your ultimate vacation.Kind Regards,Melissa BurrellGuest Relations Agent.
by A verified traveler
Posted May 29, 2024 on Expedia
The staff was so friendly! There was plenty to do at the resort! I will definitely visit again.
Comment from Hotel Management
May 29, 2024 by Melissa Burrell, Hotel Management
Dear Ms. Angela,Thank you for your feedback.We are pleased to read that you enjoyed the friendliness of the staff, and we are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island.Kind Regards,Melissa BurrellGuest Relations Agent.
by A verified traveler
Posted May 29, 2024 on Expedia
Comment from Hotel Management
May 31, 2024 by Melissa Burrell, Hotel Management
Dear Ms. Regina,Thank you for sharing your ratings with us.We hope to see you again to give us another opportunity to host you at our hotel in order to offer the best possible experience.Kind Regards,Melissa BurrellGuest Relations Agent.
by A verified traveler
Posted May 29, 2024 on Expedia
Everything was great
Comment from Hotel Management
May 29, 2024 by Melissa Burrell, Hotel Management
Dear Ms. Elaine Ann Marie,Thank you for your comments.It is a pleasure to read that everything was great.We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island.Kind Regards,Melissa BurrellGuest Relations Agent.
by A verified traveler
Posted May 29, 2024 on Expedia
I enjoyed the hotel, as well the staff are great!
by A verified traveler
Posted May 28, 2024 on Expedia
Comment from Hotel Management
May 30, 2024 by Melissa Burrell, Hotel Management
Dear Joselito,Thank you for sharing your positive ratings with us.We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island.Warmest Regards,Melissa BurrellGuest Relations Agent.
by A verified traveler
Posted May 27, 2024 on Expedia
It was beautiful everything was just as planned!
Comment from Hotel Management
May 28, 2024 by Melissa Burrell, Hotel Management
Dear Jazmyne,It is a pleasure to read that you had an enjoyable stay.May I use this opportunity to thank you again for choosing Bahia Principe Hotels & Resorts to be your holiday destination in the Caribbean.Warmest Regards,Melissa BurrellGuest Relations Agent
