Enjoy pretty much during our stay. Close to town centre and convenient to shop.
真实旅客
4/10 很差
Nick
与配偶出行
2024年05月13日
满意:员工和服务
不满意:住宿条件和设施
Friendly staff, who were helpful, however:
There was a wedding in the hotel, our room was directly above the venue, the noise from the reception was considerable. I understand the hotel will cater for weddings but guests should not have a room over the venue or at least be located some distance away, or even be told before hand about the noise. It didn't help that we had to be up early the next morning for the Walk the Wight charity event.
The plug in the bathroom did not work, we had to pull the plug up to empty the water.
The TV was not secured to the wall properly.
The management should really look at the carpet in our room. There were numerous stains, they should ask themselves if that is suitable for their rooms or in fact would have it in there own house.
Nick
2024 年 5 月入住 1 晚
10/10 超赞
Brian
与家人出行
2024年05月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly and helpful staff wether it be waitress receptionist or cleaner nothing was to much trouble. We had a family room which was spacious with comfortable beds and a roomy ensuite. We dined at the hotel every night and the meals were delicious, well cooked, plentiful and reasonably priced we had no complaints to make about anything. This was our second time of staying at this hotel and we would definitely stay again.
Brian
2024 年 5 月入住 4 晚
10/10 超赞
adrienne
团体旅客
2024年05月1日
满意:清洁度、员工和服务、服务设施
We had a room facing the sea. It was massive! Really comfy bed, lovely bathroom with huge fluffy towels. The breakfast was delicious. All the staff we meet were really helpful, and could not do enough for us.
adrienne
2024 年 4 月入住 2 晚
6/10 一般
Colleen
与配偶出行
2024年04月5日
Decent English hotel. Wasn't told that parking had to be pre booked so we parked in the seafron car park. We arrived 20 minutes before end of breakfast and we were shown to a table that had crumbs all over it and it wasn't cleaned for us. Had to ask the menu and for teaspoons for coffee. Not much choice for breakfast, very small menu and no pastries. Check in at 4pm is late compared to other hotels. Room was lovely and bed was comfy. Nice big bathroom. Hot water wasn't hot as I didn't need to use any cold water when having a shower. Staff were pleasent.
Colleen
2024 年 3 月入住 1 晚
8/10 还可以
Carolyn,Eastbourne
与配偶出行
2024年04月2日
满意:清洁度、员工和服务、服务设施
This is a traditional "old fashioned" English hotel but has a lot of charm. The staff were all very friendly and helpful. We booked a superior room with view of the Solent and it was well worth the extra money. Lovely, comfortable room and the view was great. It was fun watching the hovercraft coming in and out. Breakfast was good (although the coffee was pretty awful). We had a very enjoyable 2 night stay.
Carolyn
2024 年 3 月入住 2 晚
10/10 超赞
prakash
与家人出行
2024年02月19日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
prakash
2024 年 2 月入住 1 晚
10/10 超赞
David
2024年02月11日
满意:员工和服务,清洁度
Had a 2 night stay recently, booked a standard single room which was dated but clean, warm & had tea / coffee making facilities tv etc. The restaurant was having a refit so no evening meals at this time ( but you were welcome to bring in a takeaway ) also breakfast was continental & not cooked, I presume while work was being carried out in kitchen/ restaurant. The staff I met were friendly & helpful .... would I stay again ? Yes ! Oh & in the summer months Harry's Bar has quite a nice decking area outside.