breakfast was very good, good spread. rooms were very clean and well equipped. facilities were kept clean and well maintained.
Grace
2024 年 2 月入住 1 晚
8/10 还可以
Por Shoua
2024年01月25日
满意:清洁度、员工和服务、住宿条件和设施
Por Shoua
2024 年 1 月入住 2 晚
10/10 超赞
Johnny
与家人出行
2023年12月28日
满意:服务设施
Nice location and friendly staffs
Johnny
2023 年 12 月入住 2 晚
10/10 超赞
Le Thi
2023年09月17日
满意:清洁度、员工和服务、住宿条件和设施
Le Thi
2023 年 9 月入住 1 晚
10/10 超赞
N
2023年04月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were warmly greeted on arrival by wonderful bell staff and Ngoc Du and Ngoc Anh. We were impressed with their english skills and outstanding customer service. The bell boys were also responsive and helpful. We unfortunately had a noise issue to do with a large family staying in the room beside us. Manager Dzu promptly dealt with our complaint which was much appreciated. Dzu also greatly assisted us in booking transportation back to Hanoi. All round excellent service, and if the mist lifts at and around the hotel, you will also enjoy amazing views of the mountains. So its worth extra for a room with a view!
N
2023 年 4 月入住 3 晚
10/10 超赞
Takahiro
2023年03月26日
Takahiro
2023 年 3 月入住 2 晚
10/10 超赞
Junghwan
团体旅客
2021年01月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Junghwan
2020 年 12 月入住 2 晚
8/10 还可以
真实旅客
团体旅客
2020年12月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2020 年 12 月入住 2 晚
6/10 一般
真实旅客
2020年03月19日
满意:清洁度、住宿条件和设施、客房舒适度
Sapa is beautiful. Bamboo hotel is good
We travelled to Bamboo hotel during a very low volume time. The hotel was beautiful however with very few guests some things were lacking. We were happy with our room but not happy that the balconies had no chairs to sit on. The pool also had no cushions on the few wicker chairs that were there and no loungers other than the stationary ones in the pool. The breakfasts were okay but the coffee was very disappointing. It was not ready at 7 am when we came down even though breakfast started at 6. When I inquired about coffee a sterno was lit and placed under the jug of yesterday’s coffee to reheat it. I did not have coffee. Overall the location is good and has shops and restaurants near it.