4/10 很差
Brad
商务旅客
2024年06月9日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
I ride a motorcycle. I parked in pull through and checked in. Asked if I could leave bike in pull throug while I took luggage up. . Front desk clerk said ok Went to room and laid down forgetting to move bike. Came back about 1 1/2 hour and was getting on bike when what I assume was a shift manager approached me and called me by name “ your lucky you’re moving the bike. I was about to have it towed. If I’d towed it the bike would not be released for 30 days!! You parked where shuttles park. You should pay attention!
I admit I DID NOT SEE THE SIGN but in the interest of customer service HE KNEW MY NAME AND ROOM NUMBER. He could have easily called the room and I would have happily moved. Instead he chose to threaten me with towing the bike. Lots of hotels in the area. WILL BE THE LAST TIME I STAY HERE !!!
Brad
2024 年 6 月入住 1 晚