Unfortunately we were given a dirty room, there was a lot of hair and crumbs in and on the bed. Went to the front desk and they gave us another room right away but when we got in there I turned the air conditioning on and of course it sounded like a lawnmower. So loud and terrible. We still stayed in the room even though it was blazon hot because we were so exhausted from our 14 hour drive. The walls are so thin you can hear everything!! At 4am the people above us decided they need to stomp and run back and forth for about an hour and a half. Very disappointed in Wyndham, the front desk really could care less.
Jana
2024 年 5 月入住 1 晚
6/10 一般
Dawn
2024年05月27日
满意:员工和服务
Dawn
2024 年 5 月入住 1 晚
8/10 还可以
Kirsten
2024年05月22日
满意:清洁度、员工和服务、住宿条件和设施
I wish the refrigerator wasn’t so close to the bed
Kirsten
2024 年 5 月入住 5 晚
6/10 一般
Yeon
与家人出行
2024年05月20日
满意:住宿条件和设施,清洁度
不满意:服务设施,员工和服务
Everything was good on a weekday stay. The second time back was on a Saturday and this is when things went bad for us. It is unacceptable that there is only one guy doing both the front desk for hotel check-in, and a bartender on the other side of the table!, He was probably serving like five guests sitting at the bar table and then did not notice me until I had to yell for help! Never seen such a thing at any of the other hotels I stayed in! Front desk and bar connected, one guy doing both on a Saturday evening! Then fire alarm goes off several times and they can’t figure out what’s wrong. Had to endure this ear piercing siren but our kid has a sensitivity and this was just pure hell. It was crowded and with events going on, it was far from a relaxing experience. Then I find out that hotel airport shuttle cars blocked the hottel entrance way alll night long till the morning because they put their own convenience first over the guests convenience. So many things they can improve. Not coming back.
Yeon
2024 年 5 月入住 1 晚
2/10 糟糕
Yesenia
2024年05月20日
不满意:清洁度、员工和服务、住宿条件和设施
Yesenia
2024 年 5 月入住 1 晚
10/10 超赞
Priscilla
团体旅客
2024年05月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good rooms very clean
Priscilla
2024 年 5 月入住 1 晚
10/10 超赞
Olatokunbo
2024年05月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very accomodating - restaurant recommendations, late checkout and even a glass of water when they ran out of bottles. Just little small things to go above and beyond.