4/10 很差
William
2024年06月4日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The spa staff were wonderful and it was a great time. However, the hotel staff was challenging to deal with. When we checked in, we have been driving seven hours, so we had shorts and T-shirts on, and we were exhausted. I guess that didn’t play well with staff because they weren’t interested in explaining the property to us, etc. I guess if I had a suit on like the guy that was in front of me who received all of the hotel information, I might have had a better experience. We were not provided with a hotel Moore information about the property, so we didn’t know about the second thermal baths. Had we known, we would’ve relax there instead of relaxing in the room. Very snobby!