Ratings based on 1,655 Verified Reviews

4.2 out of 5
4.3 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia 亿客行 Verified Reviews
5 out of 5
by A verified traveler

Posted Jun 6, 2024 on Expedia
The staff were super friendly and went beyond accommodating. They do not have an elevator and put us on the 3rd floor but had staff to bring our luggage. It wouldn't work for someone that had mobility issues but we were ok. We only stayed one night and it served our purpose as a transition to La Fortuna since they shuttled us to and from the airport-nice. The free breakfast was also very good. The restaurant looked nice but we walked a bit and found a plaza with a few excellent choices. Dinner was excellent and reasonable. Outside the few restaurants near by there is NOTHING to reach on foot. It is great if you are passing through and very pretty.
4 out of 5
by A verified traveler

Posted Jun 5, 2024 on Expedia
It was very nice
5 out of 5
by A verified traveler

Posted Jun 3, 2024 on Expedia
friendly helpful staff. Room clean and spacious. Nearby restaurants and shopping
4 out of 5
by A verified traveler

Posted Jun 2, 2024 on Expedia
Nice hotel next to hwy close to airport
5 out of 5
by A verified traveler

Posted May 29, 2024 on Expedia
Comment from Hotel Management
May 31, 2024 by Country Inn and Suites, Hotel Management
Thank you for taking the time sharing your review.We appreciate your assessment and it will be an honor if you consider as again in the future.
5 out of 5
by A verified traveler

Posted May 29, 2024 on Expedia
Very clean, and quiet. Staff were very helpful. I would stay again
Comment from Hotel Management
May 31, 2024 by Country Inn and Suites, Hotel Management
Dear TammyThank you for taking the time sharing your review.We appreciate your assessment and it will be an honor if you consider as again in the future.
1 out of 5
by A verified traveler

Posted May 27, 2024 on Expedia
Shuttle not reliable. Thin walls, got no rest due to traffic and people outside of the room.
5 out of 5
by A verified traveler

Posted May 25, 2024 on Expedia
Husband and I had a very excellent experience!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 24, 2024 on Expedia
2 out of 5
by A verified traveler

Posted May 24, 2024 on Expedia
the furniture is very old and outdated , not enough towels for a family of 3