Very friendly and attentive Costa Rican staff... the 19th Century Prestigious Hotel (facade) has been wonderfully updated to the 21st Century...facilities and room...but the best is the Costa Rican staff...typical of Costa Rica, the most outstanding jewel of Costa RISA is the Costa Rican people, "Pura vida, tuanis."
James
2024 年 5 月入住 4 晚
10/10 超赞
Ginny
与配偶出行
2024年05月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is very nice and is in a great location in San Jose. We walked to many attractions downtown. The staff is friendly and helpful. Valet parking is fantastic.
Ginny
2024 年 4 月入住 1 晚
10/10 超赞
Brittnee
与配偶出行
2024年05月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My husband and I stayed here for part of our anniversary trip and this is a great property. It's in a great location, close to everything you would need during your stay. There was a convenience store maybe a 3 minute walk away that we were able to get snacks and water for the room. The staff was great as well. Romy at the front desk and Marvin, who helped with our bags, were both friendly and helpful. I really cannot say enough great things about this hotel. We're already planning our next trip to Costa Rica and when we go back, we're definitely staying at Gran Hotel!
Brittnee
10/10 超赞
James
与配偶出行
2024年05月1日
Close to museums and National Theater
James
2024 年 4 月入住 2 晚
6/10 一般
svetlana
与配偶出行, 商务旅客
2024年04月22日
满意:员工和服务,清洁度
Did not like the area.
svetlana
2024 年 3 月入住 1 晚
6/10 一般
pierre
2024年04月14日
Not what I had hoped for. The rooms were very clean and new and everything worked, but the area is spotty around it, and the
Food was sub par, small portions, and expensive.
pierre
2024 年 4 月入住 1 晚
10/10 超赞
Karla
与家人出行
2024年04月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel staff.was extremely helpful and friendly. They were always keeping an eye out for us and making sure we did not roam in areas that were not safe.