Ratings based on 985 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 28, 2024 on Expedia
Dirty room and bathroom
Comment from Hotel Management
May 28, 2024 by Jaime, Hotel Management
Thank you for your feedback. We will be addressing your comments.
by A verified traveler
Posted May 28, 2024 on Expedia
Good one
Comment from Hotel Management
May 28, 2024 by Jaime, Hotel Management
Thank you for staying with us! We appreciate your feedback!
by A verified traveler
Posted May 27, 2024 on Expedia
Comment from Hotel Management
May 28, 2024 by Jaime, Hotel Management
Thank you for staying with us! We appreciate your feedback!
by A verified traveler from Bakersfield
Posted May 26, 2024 on Expedia
Comment from Hotel Management
May 27, 2024 by Jaime, Hotel Management
Thank you for staying with us. We appreciate your feedback.
by A verified traveler
Posted May 22, 2024 on Expedia
The property is located near family members so it was very convenient to get to them. Also, the hotel was kept clean and my room was well maintained.
The breakfast time was usually the busiest part of the hotel, however, the staff did not watch and mop the coffee station so the floor tended to be sticky the spilled coffee, sugar, etc. I would say this is mostly with the customers who stayed at the hotel as I saw a few folks tried to be clean and others just did not care if a mess was made or not.
The staff was very attentive, friendly and helpful so it was easy to get everything setup with checking in, fixing keys (magentic card needed to be reset 1x), and checking out. Overall will be happy to stay at this hotel again with my family in the future. Overall I highly recommend staying at this hotel!
Comment from Hotel Management
May 23, 2024 by Caryn L. Assistant General Manager, Hotel Management
Hello Larry,Thanks for taking the time to review our hotel.We are happy to hear that you enjoyed your recent stay with us.We hope to see you back again soon.
by A verified traveler
Posted May 13, 2024 on Expedia
I will share with my friend
Comment from Hotel Management
May 13, 2024 by Caryn L. Assistant General Manager, Hotel Management
Hello Bang,Thanks for taking the time to review our hotel.We are happy to hear that you enjoyed your recent stay with us.We hope to see you back again soon.
by A verified traveler
Posted May 11, 2024 on Expedia
Very nice and quiet hotel
Comment from Hotel Management
May 12, 2024 by Jaime, Hotel Management
Thank you for staying with us! We hope to see you again soon!
by A verified traveler
Posted May 8, 2024 on Expedia
The service it was so good
Comment from Hotel Management
May 12, 2024 by Jaime, Hotel Management
Thank you for staying with us! We hope to see you again soon!
by A verified traveler
Posted May 6, 2024 on Expedia
Comment from Hotel Management
May 27, 2024 by Jaime, Hotel Management
Thank you for staying with us. We appreciate your feedback.
by A verified traveler
Posted May 5, 2024 on Expedia
Comment from Hotel Management
May 6, 2024 by Jaime, Hotel Management
Thank you for staying with us!
