Strong “piss/urine” smell on the 10th floor and inside the rooms. A/c and heater are so loud - you can sleep at all. Sink and toilet are on the opposite side of the room from the shower, this is ridiculous.
The entire room feels and smells dated and overused. That piss smell is digusting. This is their best suite, I can imagine what a going on in the cheaper rooms.
Breakfast is the same and very limited, takes forever to get fried eggs you order..
front desk (two gay guys) do not how to operate the system and laughing at guests..
location is not very good either..
Roman
2024 年 5 月入住 3 晚
10/10 超赞
Hortencia
2024年05月26日
满意:清洁度、员工和服务、住宿条件和设施
It was a beautiful experiencia to be at Solace Hotel. Special thanks to Felipe, Alejandro and the rest of the staff. Everybody was line. Hope to be there again
Hortencia
2024 年 5 月入住 1 晚
2/10 糟糕
Climate Lead
与家人出行
2024年05月19日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very bad, unfriendly and things are not as depicted. The room was not as clean as expected. There was an horrible smell in the bathroom all the time. The breakfast is very limited (eggs, toast, bad coffee, fruits and one or two pastries). Staff was always unfriendly and useless. We cannot recommend this place.
Climate Lead
2024 年 5 月入住 5 晚
10/10 超赞
Antonio
2024年05月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay, friendly staff, clean room and comfortable bed to rest, safe area and 2 min walk to subway.
Antonio
2024 年 4 月入住 6 晚
10/10 超赞
Antonio
2024年05月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Location...2 min walk to subway, close to restaurants and shopping, safe area (a few embassies close by). Room was clean and bed was very comfortable, friendly staff and great views from the rooftop.
Antonio
2024 年 5 月入住 4 晚
10/10 超赞
Gloria
与家人出行
2024年05月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel with large morning buffet. Super closed to the metro and many other attractions.