Ratings based on 1,280 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 28, 2024 on Expedia
The noisiest hotel I have ever stayed in. Bedroom windows faced a main road and had no soundproofing; just cushioned blinds that had no effect on the noise. Was woken up repeatedly each night and sleep was impossible after 645am. Would never stay here again, and would not recommend to anyone. Amazed that they think this window design is a good idea.
by A verified traveler
Posted May 28, 2024 on Expedia
Great and close to most things. Pro tip - get off at Westlake station I think it’s C1 exit and walk 2 blocks. Hotel is there. Train is about 3 bucks but you can get a day pass for 11-12 if you buy the card.
Restaurant closes early on Sundays. Plan around that. Happy hour is nice and everyone is friendly.
Grab a City Pass to see most major attractions. Do NOT use it for the boat tour online they charge fees. Instead go into the office itself and use the pass.
Pikes place is nice but use it for food not tourist trap stuff and to look. Watch out for the homeless - they are mostly harmless just super drugged out.
Also Super H mart is across the street don’t eat the crap in the room they charge you - 17 bucks for a bottle of water? Like what? Super H has booze, water and easy to carry food.
Target nearby as well. Stay away from that McDonalds the homeless congregate.
Coffee in the room is free - small cup - but free. Water bottle refill station in the restaurant. If it’s closed the desk clerk can get you some and it’s free! So bring a bottle.
FYI they don’t do ice water here as normal - you need to ask.
They do not I repeat do not have 24 hour places as the norm but there is a IHOP you can Uber to if needed and some late night dive places.
by A verified traveler
Posted May 28, 2024 on Expedia
Staff was awesome and hotel was wonderful as always!
by A verified traveler
Posted May 27, 2024 on Expedia
Great location and would return for this reason! But with this location comes with some pretty loud noises at random hours of the day and night- no wonder ear plugs were provided 😂 , didn’t love that our view was to other room across the way so there was no opportunity to keep curtains open. Great staff and convenient restaurant in hotel.
by A verified traveler
Posted May 26, 2024 on Expedia
by A verified traveler
Posted May 26, 2024 on Expedia
The location was amazing and the service good. The rooms were clean and quiet
by A verified traveler
Posted May 26, 2024 on Expedia
They have a major issue with WiFi. Has been ongoing for months yet did not tell us. No WiFi in rooms for our entire stay. No WiFi also means no TV.
No WiFi in lobby most of the time too. Huge problem if working or want to wifi-call home.
Room facilities less than comfortable and unhygienic, washbasin was outside toilet
by A verified traveler
Posted May 25, 2024 on Expedia
Very clean, location is great as it is one block away from fish market Room bed very comfortable shower felt very good amenities like dryer shampoo etc were nice The interior decor for entire hotel is unique and pretty. Definetely recommend it
by A verified traveler
Posted May 23, 2024 on Expedia
The property is very pretty and comfortable. Our room was cleaned daily. The restaurant was really good. The proximity to places was te best. The only thing is that if dont like noise, this is not the place for you. My husband and i didnt mind the noise, we actually slept very well. It helped that the bed was extremely comfortable and that we live in a corner home next to a busy street.
The emplyees were very helpful with information about transportation and tips.
I have nothing bad to say about this great hotel.
by A verified traveler
Posted May 22, 2024 on Expedia
We stayed on the highest floor, floor 4 and could hear everything happening outside. The windows were closed, but they are too thin. There is only one elevator and it is very slow.
