评分基于 1,092 条真实点评
4.5 客房清洁度
4.4 服务和员工
4.5 客房舒适度
4.3 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年5月28日 发布在：Expedia
The only thing we did not like was the pool arrangement - there was nowhere to change, or shower. It was almost like the pool facility was an afterthought
用户：真实旅客
发布日期：2024年5月27日 发布在：Expedia
Overnight stay
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Senior Rooms Operations Manager
Dear Julie, Thank you for choosing to stay with us and for taking the time to post a review. At The Westin Seattle, we provide our guests with an urban oasis with a variety of services and amenities to make your visit a revitalizing one, and we enjoyed exceeding your expectations. It was our pleasure accommodating you, and we hope you will make us your home away from home whenever your travels bring you to our city.Be Well,Kelsey Melnick,Senior Rooms Operations Manager
用户：真实旅客
发布日期：2024年5月26日 发布在：Expedia
Very crowded! Took over 30 minutes in line to check in, usually had to wait for 2-3 elevators before you could fit on one, and no chance to get a coffee at the stand in the lobby in the morning (huge line). There was a cruise ship turnover day and long weekend, but hotel couldn't handle about of people.
Rooms were comfortable and good location though. Not anything special, but it worked fine.
酒店管理层的评论
2024年5月27日，回复：酒店管理层 Senior Rooms Operations Manager
Dear Suzanne, Thank you for choosing us and for taking the time to review your recent stay at our hotel. We are sorry for the frustrations you experienced during our peak season, and we are grateful for your patience. We are always looking for opportunities to improve our guest experience, so we appreciate your feedback. That said, we are glad you enjoyed our thoughtfully crafted guestrooms and optimal location. We hope to have the opportunity to better your experience, should your travel plans bring you back to Seattle again in the future.Be Well,Kelsey Melnick,Senior Rooms Operations Manager
用户：真实旅客
发布日期：2024年5月26日 发布在：Expedia
Room was to small
酒店管理层的评论
2024年5月27日，回复：酒店管理层 Senior Rooms Operations Manager
Dear Remo, Thank you for reviewing your recent stay; your comments are valuable to us. Our team strives to ensure an exceptional experience for each guest. Therefore, we are disappointed that your guestroom did not meet your expectations. We appreciate you bringing these observations to our attention. Feedback like yours helps us as we strive to provide complete guest satisfaction. We hope to welcome you back next time you visit Seattle.Be Well,Kelsey Melnick,Senior Rooms Operations Manager
用户：真实旅客
发布日期：2024年5月26日 发布在：Expedia
Muy bien ubicado, pero Las camas son demasiado incómodas
用户：真实旅客
发布日期：2024年5月25日 发布在：Expedia
I didn’t like the “Destination Fee” of $25. It felt like getting price-gouged. Seattle is not Las Vegas.
酒店管理层的评论
2024年5月26日，回复：酒店管理层 Senior Rooms Operations Manager
Dear Edmund, Thank you for being our guest at The Westin Seattle and for taking the time to write your review. While we hope you had an overall pleasant stay, we regret your dissatisfaction with our destination fee. These fees are listed on our website, and we will share your comments appropriately. We hope to have another chance to accommodate you in the future. Be Well,Kelsey Melnick,Senior Rooms Operations Manager
用户：真实旅客
发布日期：2024年5月18日 发布在：Expedia
.
酒店管理层的评论
2024年5月20日，回复：酒店管理层 Senior Rooms Operations Manager
Dear William, Thank you for choosing to stay with us and for taking the time to post your rating. At The Westin Seattle, we provide our guests with an urban oasis with a variety of services and amenities to make your visit a revitalizing one, and we enjoyed exceeding your expectations. It was our pleasure accommodating you, and we hope you will make us your home away from home whenever your travels bring you to our city.Be Well,Kelsey Melnick,Senior Rooms Operations Manager
用户：真实旅客 来自：Delta
发布日期：2024年5月15日 发布在：Expedia
用户：真实旅客
发布日期：2024年5月14日 发布在：Expedia
Room was so roomy and clean
酒店管理层的评论
2024年5月14日，回复：酒店管理层 Senior Rooms Operations Manager
Dear Brenda, Thank you for your high rating of The Westin Seattle and for being our guest. We are thrilled to know you enjoyed your time with us and that our immaculate and well-appointed guestroom enhanced your stay. It was our pleasure accommodating you, and we look forward to welcoming you back very soon.Be Well,Kelsey Melnick,Senior Rooms Operations Manager
用户：真实旅客
发布日期：2024年5月13日 发布在：Expedia
Great hotel!
