4/10 很差
Romilly
与家人及幼儿出行
2023年08月9日
满意:住宿条件和设施,服务设施
不满意:员工和服务,清洁度
The gardens /grounds are beautiful. However if cannot cater for peak season. The food was the same for breakfast every day and lunch was very similar (plus also resembled breakfast with a bit more meat). Dinner was a hybrid of a few new dishes and leftovers from breakfast and lunch. It was pretty bland. Frequently the cutlery and crockery was dirty, the waiters struggled to clean the tables between guests. The toilets were often dirty with urine on the floor, faeces on toilet seats and paper dispensers. 4 out of 5 family members developed gastroenteritis, another couple left after 3 days due to poor foot and diarrhoea and another family started eating out at local restaurants after developing gastroenteritis. The facilities for children are great. If you prefer a lively resort then this is probably for you. It is heaving in the summer holidays and I think struggling to meet the needs of its clients when the hotel is at capacity.