Ratings based on 981 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 21, 2024 on Expedia
I really loved this hotel! It was in a great location (walking distance to plenty of restaurants and shopping stores) and it was right next to the airport limousine stop! The room and bathroom was clean. Also, having the bidet was nice. They have a coin laundry within the hotel and they stored my luggage when I checked out. A convenience store was right next door. Location was ideal! I would definitely stay here again.
Comment from Hotel Management
May 23, 2024 by Front Desk Bella Lee, Hotel Management
We're thrilled to hear that you enjoyed your stay with us! Thank you for the wonderful review. Our team takes great pride in providing a clean comfortable and welcoming environment for all our guests. We look forward to hosting you again in the future.Front Desk Bella Lee
by A verified traveler
Posted May 13, 2024 on Expedia
Modern interiors and great location within walking distance (~10min to lotte malls and Myeong-Dong shopping street. The room had temperature control and a window which opened up to let fresh air in. The breakfast Buffett looked great and reasonably priced for a hotel.
Beds were comfy and housecleaning attentive but the bathroom did have a strong damp smell at times.
Comment from Hotel Management
May 13, 2024 by Front Desk Bella Lee, Hotel Management
Thank you for taking the time to share your experience with us. We are glad to hear that you were satisfied with the location of our hotel. However, we regret to learn about the issue you encountered with a strong damp smell in the bathroom at times. Please rest assured that we take your feedback seriously and will look into this matter promptly to ensure a more comfortable environment for all our guests.Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,Front Desk Bella Lee
by A verified traveler
Posted Apr 27, 2024 on Expedia
Good location, friendly staff
Comment from Hotel Management
May 19, 2024 by Front Desk Danny Kim, Hotel Management
Thank you so much for your kind valuable feedback after staying at our hotel. Your praise points are highly appreciated and we are always striving on providing the best service for our guests. Thank you again and we do look forward to your next visit soon.Front Desk Danny Kim
by A verified traveler from los angeles
Posted Apr 10, 2024 on Expedia
easy check in and out, location was closed to everything and staff was very helpful and supportive. the only thing that i was kind of felt uneasy was under the beds, it was full
of dust and some linens were torn. i hope that management will address this issue because it triggers some health problems to us.
by A verified traveler
Posted Apr 10, 2024 on Expedia
Loved the character room! This hotel is within walking distance of a number of Myeong-dong attractions and shopping.
Comment from Hotel Management
May 20, 2024 by Front Desk Danny Kim, Hotel Management
We would like to appreciate you have left valuable feedback for our hotel on behalf of all our team during your stay with us here. Thank you for special comment at hotel. we will keep committing all our efforts to enhance to be better such as service so that our valuable guest can feel very comfortable and happy. We would like to appreciate if you contact us for further assistance.Front Desk Danny Kim
by A verified traveler
Posted Apr 7, 2024 on Expedia
The hotel is at a very centralized and convenient location. Room service is great.
Comment from Hotel Management
May 20, 2024 by Front Desk Danny Kim, Hotel Management
We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.Front Desk Danny Kim
by A verified traveler
Posted Mar 26, 2024 on Expedia
like comfortable bed and pillows
didn't like noise near by building, remodeling
by A verified traveler
Posted Mar 23, 2024 on Expedia
by A verified traveler
Posted Mar 16, 2024 on Expedia
by A verified traveler
Posted Feb 22, 2024 on Expedia
Travelling first time to Seoul as a single mum with 2 children, convience is so important and thats what this hotel was... the facilities are great, the service desk individuals are very friendly and spoke reasonable English and best of all its ideally located near myengdong and namdamun markets, also transport is close by and lots of eateries places around too. However, the room we stayed at was a bit small and the view wasnt the greatests as it faces another building, but the good thing was I got to book a triple single bed room that had a traditional hinoki bath and the hotel is part of the line friend cartoon characters really cute. As for price its not too cheap but worth the pay taking into note all its convience. I would stay there again or would recommend it.
Comment from Hotel Management
Feb 22, 2024 by Front Office Staff Bella Lee, Hotel Management
Dear Valued Guest,We highly appreciate for you to visit us to stay at The SPLAISIR Myeong-dong and spend your precious time to share your positive feedback. We are really pleased to hear that you enjoyed our hotel and we appreciate for your favorable comments.We apologize if the room size and view did not meet your expectations. We will take your feedback into account as we continuously strive to improve our guest experience.Thank you once again for choosing our hotel for your stay in Seoul, and for your recommendation. We look forward to welcoming you back in the future.Best regards,Front Office Staff Bella LeeSotetsu Hotels The Splaisir Seoul Myeongdong
