评分基于 442 条真实点评
4.2 客房清洁度
4.2 服务和员工
4.2 客房舒适度
4.1 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年1月3日 发布在：Hotels
酒店管理层的评论
2024年1月9日，回复：酒店管理层 Shawne
Dear Long Kit , On behalf of Mövenpick Hotel & Convention Centre KLIA, I would like to extend our sincere apologies for the unsatisfactory experience you had during your recent stay with us.Your feedback is crucial to us, and we regret that we did not meet your expectations. We are committed to providing exceptional service, and we are actively reviewing your concerns to identify areas for improvement.Please know that your experience does not reflect the standards we aim to uphold, and we are taking immediate steps to address any shortcomings. We appreciate your understanding and would welcome the opportunity to discuss your specific concerns in more detail.Thank you for bringing this to our attention, and we hope you will consider giving us another chance to provide you with the positive and enjoyable experience that we strive to offer.
用户：真实旅客
Good stay
发布日期：2023年10月8日 发布在：HotelsGreat location, very close to the airport.
Room is clean and stuffs are very friendly, but the air conditioning is a bit noisy.
酒店管理层的评论
2023年10月10日，回复：酒店管理层 Shawne
Dear Fang Jing , Thank you for choosing Movenpick Hotel and Convention Centre KLIA for your stay and for taking the time to provide feedback. We're thrilled to hear that you appreciated our great location, cleanliness, and friendly staff.We apologize for the inconvenience caused by the noisy air conditioning, and we will address this matter promptly to ensure a more comfortable stay in the future.We look forward to welcoming you back for another enjoyable visit.
用户：真实旅客
发布日期：2023年7月19日 发布在：Hotels
用户：真实旅客
发布日期：2023年3月17日 发布在：Hotels
用户：真实旅客
发布日期：2023年1月9日 发布在：Hotels
酒店管理层的评论
2023年1月10日，回复：酒店管理层 Faizal
Dear Mr Cheuk Kwan,We very much appreciate your comments regarding your stay at the Movenpick Hotel and Convention KLIA.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mohd Faizal Bin EliasRoom Division Manager
用户：真实旅客
发布日期：2022年12月12日 发布在：Expedia
靜得有點恐佈，門鎖壞了
酒店管理层的评论
2022年12月14日，回复：酒店管理层 Faizal
尊敬的 Wing Man ：十分感謝您花時間告訴我們有關您在 Movenpick Hotel and Convention KLIA 的體驗。很遺憾未能達到您的期望，請允許我向您表達我最誠摯的歉意。在 Movenpick KLIA，我們孜孜以求，不斷改進，希望能向每一位客戶提供高水準的體驗，因此您的反應，對於我們十分重要。請放心，我們正採取適當的措施，來解決所存在的問題，並預防將來再次發生。非常感謝您向我們告知您的困擾，希望在不久的將來有機會為您奉上更好的服務。謹啟
用户：真实旅客
发布日期：2022年11月5日 发布在：Expedia
地方近機場，行程6分鐘
用户：真实旅客
发布日期：2022年7月25日 发布在：Hotels
酒店管理层的评论
2022年8月1日，回复：酒店管理层 Faizal
Dear Mr Kai Ming,
We very much appreciate your positive reviews regarding your stay at the Movenpick Hotel and Convention KLIA.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be more memorable experience with us.
Sincerely,
Mohd Faizal Bin Elias
Room Division Manager
用户：真实旅客
发布日期：2022年5月5日 发布在：Expedia
用户：真实旅客
房間
发布日期：2022年4月24日 发布在：Hotels房間乾淨及大
酒店管理层的评论
2022年6月20日，回复：酒店管理层 Faizal
Dear Mr Chi Fai,
We very much appreciate your comments regarding your stay at the Movenpick Hotel and Convention KLIA.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be more memorable experience with us.
Sincerely,
Mohd Faizal Bin Elias
Room Division Manager
