评分基于 553 条真实点评

4.3 / 5
4.5 客房清洁度
4.4 服务和员工
4.3 客房舒适度
4.2 酒店条件
Expedia 亿客行 真实点评
5/5
用户:真实旅客

发布日期:2024年6月2日 发布在:Expedia
Went with friend for there 35 th anniversary/ motorcycle ride This was easy reservation all trouble free. Property and rooms were nice. The bed was comfy it was quite to mostly the room was really clean. The ac. And the mini fridge worked really good. I would recommend anyone to stay. Me and my wife will absolutely make reservations when we go to the area.
酒店管理层的评论
2024年6月3日,回复:酒店管理层 Hotel Manager
Dear Danny,Thank you for sharing your positive experience! We're delighted to hear that your reservation process was smooth and that you enjoyed your stay with us. It's wonderful to know that you found the property and rooms nice, the bed comfy, and the amenities in good working condition. We truly appreciate your recommendation and look forward to welcoming you and your wife back on your next trip to the area.Sincerely, Hotel Manager
5/5
用户:真实旅客

发布日期:2024年6月2日 发布在:Expedia
Older property but very clean and well maintained.
酒店管理层的评论
2024年6月3日,回复:酒店管理层 Hotel Manager
Dear Timothy,Thank you for your feedback! We're glad to hear that you found our property to be clean and well-maintained despite its age. Ensuring a comfortable and pleasant stay for our guests is our top priority, and we appreciate your recognition of our efforts. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager
5/5
用户:真实旅客

发布日期:2024年6月1日 发布在:Expedia
Friendly check in and very clean and quiet.
酒店管理层的评论
2024年6月3日,回复:酒店管理层 Hotel Manager
Dear Shelia,Thank you for your positive feedback! We're delighted to hear that you had a friendly check-in experience and found our hotel to be clean and quiet. Providing a comfortable and welcoming environment is our priority, and we're glad we could meet your expectations. We hope to welcome you back for another pleasant stay in the future.Sincerely, Hotel Manager
1/5
用户:真实旅客

发布日期:2024年5月29日 发布在:Expedia
酒店管理层的评论
2024年5月30日,回复:酒店管理层 Hotel Manager
Dear Domingo,Thank you for sharing your rating. We're sorry to hear that your experience didn't meet your expectations. If there are specific issues or areas where we can improve, please let us know. Your feedback is valuable, and we strive to provide better service. Visit again soon.Sincerely, Hotel Manager
4/5
用户:真实旅客

发布日期:2024年5月26日 发布在:Expedia
Ein Hotel mit zwar älteren Möbeln, aber sehr gepflegt und das gab dem Hotel seinen besonderen Flair. Aber wie mir die Dame an der Rezeption mitteilte, soll es nächstes Jahr renoviert werden. Wo wir bei der Dame an der Rezeption sind: Sie war sehr sehr nett. Wir haben 2 Zimmer gebucht, diese waren sehr sauber. Man konnte sein Frühstück nebenan in einem Pancake Restaurant holen (oder dort essen). Wir haben uns entschiedenen das Essen mitzunehmen und draußen im kleinen "Gartenbereich" zu essen, was sehr gemütlich war. Die Lage ist an der Hauptstraße, was man auf dem Zimmer aber nicht bemerkte. Man hat jedoch eine top Anbindung zu den Smokys und Gatlinburg.
酒店管理层的评论
2024年5月27日,回复:酒店管理层 Hotel Manager
Dear Dominik,Thank you for your detailed feedback! We're delighted to hear that you enjoyed the unique charm of our hotel, even with its older furniture. It's wonderful to know that our receptionist provided excellent service and that your rooms were clean and comfortable. We're glad you appreciated the breakfast options and the cosy garden area. We hope to welcome you back soon for another enjoyable stay, with even more to offer!Sincerely, Hotel Manager
5/5
用户:真实旅客

发布日期:2024年5月25日 发布在:Expedia
Only thing negative…vending machines did not work.
酒店管理层的评论
2024年5月27日,回复:酒店管理层 Hotel Manager
Dear Tina,Thank you for your feedback and for rating your experience with us. We're delighted to hear that you had an excellent stay overall. We apologize for the inconvenience caused by the vending machines not working. Your feedback is valuable, and we'll ensure to address this issue promptly. We appreciate your understanding and look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager
5/5
用户:真实旅客

发布日期:2024年5月25日 发布在:Expedia
酒店管理层的评论
2024年5月27日,回复:酒店管理层 Hotel Manager
Dear Sarah,Thank you for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay with us. Your satisfaction is our utmost priority, and we're grateful for your positive feedback. We look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager
5/5
用户:真实旅客

发布日期:2024年5月22日 发布在:Expedia
酒店管理层的评论
2024年5月24日,回复:酒店管理层 Hotel Manager
Dear Elisabeth,Thank you for your excellent rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If you ever find yourself in the area again, we'd be delighted to have the opportunity to host you once more.Sincerely, Hotel Manager
5/5
用户:真实旅客 来自:Louisville

发布日期:2024年5月22日 发布在:Expedia
Clean and staff is friendly
酒店管理层的评论
2024年5月23日,回复:酒店管理层 Hotel Manager
Dear James,Thank you for your kind feedback. We're delighted you found our hotel clean and our staff friendly. Your satisfaction is important to us, and we look forward to welcoming you back for another pleasant stay.Sincerely, Hotel Manager
5/5
用户:真实旅客

发布日期:2024年5月20日 发布在:Expedia
For an older motel it is super clean
酒店管理层的评论
2024年5月21日,回复:酒店管理层 Hotel Manager
Dear Guest,Thank you for your kind words! We're delighted to hear that you found our motel super clean, especially considering its age. We strive to maintain standards of cleanliness and comfort for our guests. We look forward to welcoming you back in the future.Sincerely, Hotel Manager