2/10 糟糕
Mary
2024年04月11日
满意:清洁度
不满意:服务设施,员工和服务
I cut my foot to the point I needed stitches. I asked for a first aid box. I hate to chase them to come as the chap was ‘finishing his current errand first’ and took about 10 mins to arrive. He was not first aid trained, and gave incorrect advice. It was shocking for a hotel of this standard. No one checked the next day or on check out.
The service at the pool was very slow and unattentive. Nice resort, shame about the staff and lack of training. There are cheaper resorts in the same area with better service.
Mary
2024 年 4 月入住 2 晚