Ratings based on 126 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted Apr 4, 2023 on Expedia
Excellent location
by A verified traveler from Tokyo
Posted Sep 20, 2019 on Expedia
The hotel is close to Shenzhen Bay Port, one of the immigration border to/from Hong Kong.
by A verified traveler
Posted Sep 9, 2019 on Hotels
by A verified traveler
Posted Feb 13, 2019 on Expedia
Comment from Hotel Management
Apr 25, 2019 by 4, Hotel Management
Thank you for your nice recommendation and we look forward to seeing you again.
by A verified traveler
Posted Jan 1, 2019 on Expedia
Comment from Hotel Management
Apr 25, 2019 by v, Hotel Management
Thank you for your nice recommendation and we look forward to seeing you again.
by A verified traveler
Posted Dec 25, 2018 on Expedia
staff are super nice，cuz we arrive early，they let us check in early...thats great！！！
Comment from Hotel Management
Apr 25, 2019 by v, Hotel Management
Thank you for your nice recommendation and we look forward to seeing you again.
by A verified traveler
Posted Sep 27, 2018 on Hotels
Blood on my pillow.
Comment from Hotel Management
Apr 25, 2019 by v, Hotel Management
This is a very surprising news, I'm very sorry, when you check in and find out all this, you should contact the hotel waiter to deal with it at the first time, the hotel bedding is cleaned at one time, so I'm very surprised that all this happened, this does not represent the normal hygiene level of the hotel, please forget it and look forward to coming next time.
Recommended
for Everyoneby A verified traveler from usa, Ca
Hotel very nice, clean and spacious.
Posted Mar 14, 2018 on ExpediaWe loved our stay. The hotel is very clean, nice and spacious. The only draw back is that they don’t have iron in the room, and hair dryer in every room. Highly recommended, will definite be back.
Comment from Hotel Management
Mar 16, 2018 by VICKY LEE, Hotel Management
Thank you for your nice recommendation and we look forward to seeing you again.
Recommended
for Everyoneby A verified traveler
Posted Jan 20, 2018 on Expedia
Fancy and new hotel, bit expensive but no complaints.
Comment from Hotel Management
Mar 16, 2018 by V, Hotel Management
Thank you for your nice recommendation and we look forward to seeing you again.
by tofapost from NZ
hotel location is incorrect
Posted Sep 28, 2017 on Hotelshotel location is incorrect
Comment from Hotel Management
Nov 15, 2017
Dear guest: Thank you for staying in Shenzhen Hisoar Hotel and sharing your experience with us. Your opinion is very important to our hotel. We are committed to creating high quality services and comfortable environment to bring you good feelings of staying. Sincerely looking forward to your visit next time, hope you can supervise our service improvement.
