They sometimes does not received the order from Hotel.com within ONE day. They used 20 mins to check with their ordering department!!
yanso
6/10 一般
真实旅客
2013年07月23日
满意:员工和服务
不錯
還可以更好!
真实旅客
8/10 还可以
真实旅客
2013年02月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
One of the best hotel in Shenzhen Buji
Peaceful and Nice, but the service of check-in and check-out still slow. It is my fourth using this hotel.
真实旅客
2/10 糟糕
Mike,Japan
2017年02月21日
不满意:员工和服务
Worst hotel I have ever stayed among all 。
I made reservation for two rooms for two persons including me through Expedia. I presume Expedia transferred two rooms separately, I think because of the reservation of two rooms under my name only. Nevertheless, hotel front staffs insisted one room reservation only. They missed one more reservation although they received separately. I insisted the reservation of two rooms while showing the evidence(written confirmation of the reservation). I called Expedia Japan via Expedia USA, long distance call to explain about the fact that our reservation was correct. It took about an hour for them to accept
two rooms. That is why they are the worst hotel although they are actually 5 star Hotel.