评分基于 27 条真实点评
4.5 客房清洁度
4.7 服务和员工
4.8 客房舒适度
4.6 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2023年8月24日 发布在：Expedia
酒店管理层的评论
2023年9月4日，回复：酒店管理层 Hotel Management
Dear Miki, Greetings from Oasia Residence Singapore! Thank you for taking the time to leave us this valuable rating .We are glad to know that your stay was wonderful and you enjoyed your time here. We wish to have the opportunity to serve you again in near future. Journey Well. Best regards, Eunice Woo Residence Manager Oasia Residence Singapore
用户：真实旅客
Unhappy about being lied to
发布日期：2023年1月10日 发布在：HotelsThe staff was generally helpful and friendly and did the best they could.
However, the breakfast situation was woeful...
Hotels.com itinerary and listing clearly listed that Daily Breakfast is offered (it still does today). They failed to mention that breakfast is not offered on Saturday, Sundays or Public Holidays. In our 8 night stay, we didn't have breakfast for 3 days. I asked during my stay what the staff can offer, but their hands were tied and can do nothing. I've since been in contact with Hotels.com and the hotel is now telling me that daily breakfast was in fact offered (false statement) and is now blaming me for expecting too much... this was their response "that all guest in Oasia Residence is entitled to continental breakfast, and they will not reject any guest for breakfast and have also confirmed this with the team. Therefore, no compensation can be granted. "
As a Gold Member of hotels.com I find this disappointing.
酒店管理层的评论
2023年1月25日，回复：酒店管理层 Eunice
Dear Albert,Greetings from Oasia Singapore Residence!Thank you for staying with us and taking the time to share your feedback here.I'm pleased to hear that you enjoyed the service rendered by our friendly and helpful staffs.I trust that you may have missed out on the booking confirmation that our breakfast is on weekdays only except public holidays.Again, we appreciate the sharing of your feedback, and I do hope that we'll have the opportunity to welcome you back in future.Journey Well.Warm regards,Eunice WooResidence Manager
用户：真实旅客
Great stay
发布日期：2022年10月10日 发布在：HotelsLived up to our very high expectations
酒店管理层的评论
2022年10月13日，回复：酒店管理层 Eunice Woo
Dear Una,Greetings from Oasia Residence Singapore!Thank you for writing us this valuable feedback.We are glad to know that your stay was wonderful and you enjoyed your time here.We wish to have the opportunity to serve you again in near future.Journey Well.Best regards,Eunice WooResidence ManagerOasia Residence Singapore
用户：真实旅客
发布日期：2021年12月16日 发布在：Hotels
酒店管理层的评论
2021年12月20日，回复：酒店管理层 Nancy Zhang Yan
Dear Guest,
Greetings from Oasia Residence Singapore!
Thank you for your time to put up the review!
Hope we can serve you again in near future and have a good day!
Best regards,
Nancy Zhang Yan
Residence Manager
用户：真实旅客
发布日期：2021年7月16日 发布在：Hotels
酒店管理层的评论
2021年7月19日，回复：酒店管理层 Nancy Zhang Yan
Dear CO,
Greetings from Oasia Residence Singapore!
Thank you for your time to share the positive comments and we wish to serve you again in near future.
Best regards,
Nancy Zhang
Residence Manager
Oasia Residence Singapore
用户：真实旅客
Oasia west coast
发布日期：2021年2月21日 发布在：HotelsAmazing facilities and greatly managed
酒店管理层的评论
2021年2月23日，回复：酒店管理层 Nancy Zhang Yan
Dear Tatiana,
Greetings from Oasia Residence Singapore!
Thank you for taking your time to write us this review.
We are delighted to know that you have enjoyed your stay with us and we have met your expectations.
Thank you and we wish to have the opportunity to serve you again in near future.
Journey Well.
Best regards,
Nancy Zhang
Residence Manager
Oasia Residence Singapore
用户：真实旅客
发布日期：2020年10月17日 发布在：Hotels
酒店管理层的评论
2020年10月20日，回复：酒店管理层 Nancy Zhang Yan
Dear Sung min,
Greetings from Oasia Residence Singapore!
Thank you for your time to put up this valuable review! We are delighted that you enjoyed your stay with us and we met your expectation in service and quality.
We wish to have the opportunity to serve you again in near future.
Journey Well.
Best regards,
Nancy Zhang Yan
Residence Manager
Oasia Residence Singapore
用户：真实旅客
发布日期：2020年9月21日 发布在：Hotels
酒店管理层的评论
2020年9月22日，回复：酒店管理层 Nancy Zhang Yan
Dear Sung min,
Greetings from Oasia Residence Singapore!
Thank you for your valuable time to write us this review.
We appreciate for all your support during your stay & thank you for choosing us.
Journey Well.
Best regards,
Nancy Zhang Yan
Residence Manager
用户：真实旅客 来自：Sydney
发布日期：2020年4月2日 发布在：Expedia
the amenities are great
it was just too far from the train station
酒店管理层的评论
2020年4月7日，回复：酒店管理层 Nancy Zhang
Dear susie,
Greetings from Oasia Residence Singapore!
Thank you for writing us this feedback.
We are glad to know that you have enjoyed your stay with us.
Thank you for trusting us and we look forward to seeing you again!
Best regards
Nancy Zhang
Residence Manager
用户：真实旅客
发布日期：2020年3月11日 发布在：Hotels
Tres bon accueil et belle residence, studio tres spacieux tout équipé, il manque juste un vrai petit déjeuner qui est déjà complet cela dit.
酒店管理层的评论
2020年3月12日，回复：酒店管理层 Nancy Zhang
Dear Stephane,
Greetings from Oasia Residence Singapore!
Thank you for writing us this valuable feedback.
We are delighted to learn that you had pleasant stay with us. Our team will be highly motivated with your kind review and support. We will continue to strive for excellence and make our residence a home away home for all our guest.
Hope we can serve you again in near future and have a good day!
Journey Well.
Best regards,
Nancy Zhang Yan
