It’s one of the worst experiences I had with Singapore hotel. The aircon is super noisy and you just can’t sleep and the balcony is big occuoy 1/3 of the room. The amenities are not good. Not even have a bath tube. The curtain is not automatic. The services is so bad that you can wait up to 30 mins and nobody pick up the services call. I negotiated with them for 2 hours to cut short my stay with them. The attitude was so bad and not helpful. No apologies and compensation. I asked for gm to call they never did or any follow up after my complaint.
very modern building, very good swimming pool, sky lounge
Chung Pun
2023 年 8 月入住 2 晚
6/10 一般
Chi Man
2023年07月14日
The check in was slow and the front staffs seem inexperience. Overall the room is small and not as grand as the photos
Chi Man
2023 年 7 月入住 2 晚
10/10 超赞
Craig
2024年06月2日
满意:住宿条件和设施,员工和服务
A bit in back
Craig
2024 年 5 月入住 3 晚
10/10 超赞
Samantha
与配偶出行
2024年05月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A gorgeous stay! From the moment we arrived we were greeted with attentive service and a smile. The service manager went out of her way to make our special occasion memorable with balloons on arrival, a hand written note and a late checkout. The hotel is brand new so facilities are fantastic and has beautiful diptyque amenities. The pool is spectacular (however a little shallow for tall people) and the views are superb. Great location if you want to explore the Singapore shopping however you would need to use the MRT to reach most tourist destinations like marina bay. Thank you for a wonderful stay pan pacific!
Samantha
2024 年 5 月入住 1 晚
10/10 超赞
Kaliya
与配偶出行
2024年05月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful room and a Lovely stay while in Singapore!