评分基于 946 条真实点评
3.0 客房清洁度
3.3 服务和员工
3.2 客房舒适度
2.8 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年5月17日 发布在：Expedia
Appeared clean but smelled terrible in my room. The lobby smelled very musty but not as bad as my "smoke free" room. The smell was more than just old smoke smell.
酒店管理层的评论
2024年5月20日，回复：酒店管理层 General Manager
Dear Janice,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
用户：真实旅客
发布日期：2024年4月9日 发布在：Expedia
Be prepared to pay a *cash* deposit, even if you already paid online.
We had a large black moldy, wet hole in the ceiling of our bathroom. Water clearly was coming down through it and making the toilet and floor wet. It seemsd yo be directly underneath the toilet in the room upstairs... so we assumed that toilet was leaking and it was toilet water dripping down into our bathroom. Totally. Gross. The bathtub, too, was unclean and disgusting. We didn't use the tub and only used the toilet once. Having said that, though, the bedroom area was neat and clean. The beds and pillows were comfortable and the place was quiet. The hallway smelled like someone was cooking curry in their room; and, in the morning, clearly someone was smoking in the hallway because it came into our room and caused us to jet out before we choked.
酒店管理层的评论
2024年4月10日，回复：酒店管理层 General Manager
Dear Paige,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager
用户：真实旅客
发布日期：2024年4月5日 发布在：Expedia
By far this is just the worst place I have ever stayed at. It was stinking horribly, there was no hot water in the bathroom. Place was soo untidy. It’s not worth even a penny.
酒店管理层的评论
2024年4月5日，回复：酒店管理层 General Manager
Dear Monica,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager
用户：真实旅客
发布日期：2024年3月24日 发布在：Expedia
Très satisfait
酒店管理层的评论
2024年3月25日，回复：酒店管理层 General Manager
Dear Rejean,Thank you for staying with us at Super 8 by Wyndham Springfield and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
用户：真实旅客
发布日期：2024年3月13日 发布在：Expedia
Overall scary
酒店管理层的评论
2024年3月16日，回复：酒店管理层 General Manager
Dear Katerina,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager
用户：真实旅客
发布日期：2024年3月6日 发布在：Expedia
All good
酒店管理层的评论
2024年3月6日，回复：酒店管理层 General Manager
Dear Mitko,It was great to have you staying with us at Super 8 by Wyndham Springfield East and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager
用户：真实旅客
Great Stay at a Great Price
发布日期：2024年2月25日 发布在：HotelsThis hotel was very nice! The lobby was pretty. The bed was super comfy. The towels were super nice. The only downside is the breakfast was kind of sad and minimal. But overall great stay.
酒店管理层的评论
2024年2月26日，回复：酒店管理层 General Manager
Dear Mark,Thank you for staying with us at Super 8 by Wyndham Springfield East and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
用户：真实旅客
发布日期：2024年2月22日 发布在：Hotels
酒店管理层的评论
2024年2月24日，回复：酒店管理层 General Manager
Dear Jennifer,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager
用户：真实旅客
发布日期：2024年1月29日 发布在：Expedia
酒店管理层的评论
2024年3月22日，回复：酒店管理层 General Manager
Dear Kevin,We are delighted that you decided to stay with us at Super 8 by Wyndham Springfield East during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager
用户：真实旅客
My stay at Super 8 Hotel in Springfield, IL
发布日期：2024年1月26日 发布在：HotelsMy stay was amazing
酒店管理层的评论
2024年1月27日，回复：酒店管理层 General Manager
Dear Guest,Thank you for staying with us at Super 8 by Wyndham Springfield East and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager
