评分基于 495 条真实点评

3.9 / 5
4.3 客房清洁度
4.2 服务和员工
4.3 客房舒适度
4.3 酒店条件
Expedia 亿客行 真实点评
4/5
用户:真实旅客

发布日期:2024年5月28日 发布在:Expedia
Heads-up!! You need to book a diamond club room.The restaurants are on a rotating schedule and are crowded. The only “reservations” that are accepted are made by your diamond membership butler. If you want to eat at one of the restaurants and are not a diamond member you can be placed on the waiting list ( 1- 1 1/2 hour wait) or try your luck at the other restaurant that is open. Italian, French, Indian, or Nibbs. If that doesn’t work then you get the buffet with the non diamond peasants. We came just prior to the busy season. Can’t imagine what it would have been like at peak.
酒店管理层的评论
2024年5月28日,回复:酒店管理层 Royalton Grenada
Dear Jason,We would like primarily to thank you for choosing Royalton Grenada an Autograph Collection All-In-Luxury Resort & Spa for your recent holiday and for taking the time to share your review. It will be a pleasure to welcome you back to our beautiful property again soon. Regards,Royalton GrenadaManagement Team
5/5
用户:真实旅客

发布日期:2024年5月27日 发布在:Expedia
Beautiful hotel , captivating views, warm and courteous staff , breakfast choices can be improved
酒店管理层的评论
2024年5月28日,回复:酒店管理层 Royalton Grenada
Dear Roslyn, We would like primarily to thank you for choosing Royalton Grenada an Autograph Collection All-In-Luxury Resort & Spa for your recent holiday and for taking the time to share your review. Your comments highlighting our beautiful hotel, with captivating views, warm and courteous staff, are much appreciatedIt will be a pleasure to welcome you back to our beautiful property again soon. Regards,Royalton GrenadaManagement Team
4/5
用户:真实旅客

发布日期:2024年5月23日 发布在:Expedia
酒店管理层的评论
2024年5月24日,回复:酒店管理层 Royalton Grenada
Dear Kimberly,We would like primarily to thank you for choosing Royalton Grenada an Autograph Collection All-In-Luxury Resort & Spa for your recent holiday and for taking the time to share your review. It will be a pleasure to welcome you back to our beautiful property again soon. Regards,Royalton GrenadaManagement Team
5/5
用户:真实旅客

发布日期:2024年5月22日 发布在:Expedia
Great
酒店管理层的评论
2024年5月23日,回复:酒店管理层 Royalton Grenada
Dear Nina,We would like primarily to thank you for choosing Royalton Grenada an Autograph Collection All-In-Luxury Resort & Spa for your recent holiday and for taking the time to share your review. It will be a pleasure to welcome you back to our beautiful property again soon. Regards,Royalton GrenadaManagement Team
5/5
用户:真实旅客

发布日期:2024年5月22日 发布在:Expedia
The Royalton Grenada is a beautiful property conveniently located minutes away from the airport. Staffs are very friendly and work very hard to attend to your needed and wants. I would definitely recommend this property to anyone looking for a nice vacation.
酒店管理层的评论
2024年5月23日,回复:酒店管理层 Royalton Grenada
Dear Leighton, Your review of Royalton Grenada an Autograph Collection All-In-Luxury Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories. Your positive comments have been shared with our team and your return to our outstanding resort will be highly anticipated.Regards,Royalton GrenadaManagement Team
5/5
用户:真实旅客

发布日期:2024年5月19日 发布在:Expedia
Great coffee shop and very friendly staff.
酒店管理层的评论
2024年5月21日,回复:酒店管理层 Royalton Grenada
Dear TADEUSZ,We would like primarily to thank you for choosing Royalton Grenada an Autograph Collection All-In-Luxury Resort & Spa for your recent holiday and for taking the time to share your review. It will be a pleasure to welcome you back to our beautiful property again soon. Regards,Royalton GrenadaManagement Team
2/5
用户:真实旅客 来自:RENTON

发布日期:2024年5月18日 发布在:Expedia
The pictures on the website of Expedia website do not match what you get. I was disappointed with the room. I paid extra for an ocean view, it was a joke, there was barely any ocean view. The food was good, housekeeping great. You spend most of your time in your room. I have been staying at this resort since 2000, so I know what I paid for and did not receive.
酒店管理层的评论
2024年5月21日,回复:酒店管理层 Royalton Grenada
Dear Onica Christina,Thank you for taking the time to advise us of your recent stay. Our team values your feedback and the information you have provided will allow us to identify areas of opportunities and implement the necessary measures to prevent recurrences of these shortfalls and enhance your future vacation experience. We take great care to ensure that important matters such as this are effectively managed. We will immediately share this information with the respective departmental heads. We hope you can afford us a second chance to improve on the highlighted concerns. Regards,Royalton GrenadaManagement Team
5/5
用户:真实旅客

发布日期:2024年5月18日 发布在:Expedia
Good property, clean and quiet
5/5
用户:真实旅客

发布日期:2024年5月16日 发布在:Expedia
Great staff and service
酒店管理层的评论
2024年5月16日,回复:酒店管理层 Royalton Grenada
Dear Jason,We would like primarily to thank you for choosing Royalton Grenada an Autograph Collection All-In-Luxury Resort & Spa for your recent holiday and for taking the time to share your review. It will be a pleasure to welcome you back to our beautiful property again soon. Regards,Royalton GrenadaManagement Team
5/5
用户:真实旅客 来自:BARATARIA

发布日期:2024年5月13日 发布在:Expedia
Everything about this resort was fantastic. The people are friendly, the dining options were great and the overall facility was well kept and clean.
酒店管理层的评论
2024年5月15日,回复:酒店管理层 Royalton Grenada
Dear NISCHALL SHANE,Your review of Royalton Grenada an Autograph Collection All-In-Luxury Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories. Your positive comments have been shared with our team and your return to our outstanding resort will be highly anticipated. Regards,Royalton GrenadaManagement Team