评分基于 1,164 条真实点评

3.2 / 5
3.4 客房清洁度
3.6 服务和员工
3.3 客房舒适度
3.0 酒店条件
Expedia 亿客行 真实点评
5/5
用户:真实旅客

发布日期:2024年2月21日 发布在:Expedia
位置不错,吃得好
酒店管理层的评论
2024年2月24日,回复:酒店管理层 Luis Ramos
Thank you for your positive comments! We're delighted to hear that you enjoyed our convenient location and the quality of our food. We strive to provide our guests with exceptional experiences, and your feedback is greatly appreciated. Looking forward to welcoming you back soon!
5/5
用户:真实旅客

发布日期:2024年5月28日 发布在:Expedia
Overall satisfaction
2/5
用户:真实旅客

发布日期:2024年5月28日 发布在:Expedia
The room was not maintained properly. One of the light lamp was not working and the TV was not operational. The closet doors were loose and kept falling.
4/5
用户:真实旅客

发布日期:2024年5月28日 发布在:Expedia
Good people good location fun place. can't wait to see the new remodeling and restaurant options.
1/5
用户:真实旅客

发布日期:2024年5月27日 发布在:Expedia
For the price definitely not worth it. Room was hot couldn't control the thermostat. No fridge or microwave. For $400 a night I would expect a lot better. The bathroom was sticking. Overall bad experience. Staff on casino floor extremely rude
3/5
用户:真实旅客

这位旅客只给了一个分数 发布日期:2024年5月27日 发布在:Expedia
4/5
用户:真实旅客 来自:Port Arthur

发布日期:2024年5月26日 发布在:Expedia
Property was having some renovations done. Glad they are taking the opportunity to upgrade a few things. Stay was nice.
2/5
用户:真实旅客

发布日期:2024年5月26日 发布在:Expedia
The first room we checked into the bathroom was filthy so then they moved us to the room next to the elevator
酒店管理层的评论
2024年5月26日,回复:酒店管理层 Guest Services
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!
3/5
用户:真实旅客

发布日期:2024年5月25日 发布在:Expedia
Generally uninspiring condition. Very strange decor in room, and poor lay-out. Also "surprise" charge of $49 in addition to "Total" disclosed by Expedia.
酒店管理层的评论
2024年5月25日,回复:酒店管理层 Guest Services
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!
5/5
用户:真实旅客

发布日期:2024年5月24日 发布在:Expedia
酒店管理层的评论
2024年5月25日,回复:酒店管理层 Guest Services
Thank you for staying with us. We appreciate your feedback!!