erg mooi ingerichte, ruime kamer, zeer goede bedden en een zitje dat ook echt goed zit. Een klein koelkastje, airco en tot mijn verbazing geen verkeerslawaai (wij zaten aan de achterzijde beneden). Moet je wel de ramen dicht houden. Vriendelijke receptie. top!
J.A.
2022 年 9 月入住 2 晚
6/10 一般
Mark
2022年09月26日
不满意:员工和服务,清洁度
The room was nice clean but the stay was let down by the food and restaurant tables full of dirty plates food breakfast was cold and had hairs in it and lack of choice and staff wasn’t very polite
Mark
2022 年 9 月入住 1 晚
4/10 很差
Rohim
与家人及幼儿出行
2022年09月26日
不满意:清洁度
Room was decent but constant loud drone/hum from ventilation system even with air con switched off. Faecal stains on toilet walls and door frame! Sofa was dirty.
No waiting staff at Breakfast and no orange juice.
Staff allow for guests to smoke around the entrance door
Rohim
2022 年 9 月入住 1 晚
4/10 很差
Simon
团体旅客
2022年09月26日
Simon
2022 年 9 月入住 1 晚
6/10 一般
真实旅客
商务旅客
2022年09月23日
不满意:清洁度、住宿条件和设施、客房舒适度
Novotel Stevenage
Stayed twice recently. First time the shower cubicle wasn’t draining (was blocked) and couldn’t send anyone to fix it. Second time the air conditioning was playing up (different room). The general condition of the hotel is appalling for a 4 star hotel, minor signs of damage everywhere, giving the impression that standards have fallen drastically. It is in need of an urgent refit/update. My experiences have put me off wanting to stay there in future.