Ratings based on 819 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 28, 2024 on Expedia
by A verified traveler
Posted Mar 2, 2024 on Wotif
Very tidy lovely pool area warm greeting from Kara comfy little outside area
Comment from Hotel Management
Mar 2, 2024 by The Anchor Crew , Hotel Management
Hi Judith, Thank you for your review, this is definitely appreciated. Kind regards, The Anchor Crew
by A verified traveler
Posted Feb 22, 2024 on Wotif
Very friendly. We have stayed here before and recommend Anchor Motel to our friends.
Comment from Hotel Management
Feb 23, 2024 by The Anchor Crew , Hotel Management
Hi Gordon, Thank you for your feedback, this is really appreciated. Kind regards, The Anchor Crew
by A verified traveler from El Cerrito
Posted Feb 5, 2024 on Expedia
There was a significant power outage the night we stayed at this hotel. We checked the website for outages and it was announced an outage from 10pm-6 am. Temperature in Australia during summer can be high and very uncomfortable. There was no airflow in the room. We had to go to sleep in the car at midnight (my husband, my 4 year old child, and myself -pregnant). We would have appreciated the hotel notify us about this outage before booking the place or at least during our stay so we could be prepared. There's no way they received no notification about an outage of 8 hours. Their response: nothing!
Comment from Hotel Management
Feb 6, 2024 by The Anchor Crew , Hotel Management
Thank you for your review Alejandra. This situation was discussed with you before you departed, and to say you had no response is simply not right. I am sorry you have chosen not to believe the fact that the motel had absolutely no knowledge of this outage. When we are notified of such an event, we always notify our guests - it is in our interest as much as the guests' interest. This was an extreme event which happened just after midnight I believe, and I can only reiterate that it was completely unforeseen by us. Other guests were most understanding. However, I am sorry you were inconvenienced and uncomfortable in the wee hours of the morning with no air-con. due to the power outage.Kind regards,
by A verified traveler
Posted Jan 9, 2024 on Wotif
Comment from Hotel Management
Feb 4, 2024 by The Anchor Crew, Hotel Management
Many thanks for your review.Kind regards,
by A verified traveler
Posted Jan 8, 2024 on Wotif
Comment from Hotel Management
Jan 9, 2024 by The Anchor Crew , Hotel Management
Hi Marcia,Many thanks for your review, we do appreciate it.Kind regards,
by A verified traveler from Annerley
Posted Jan 6, 2024 on Expedia
Great clean motel with friendly staff. Will stay there again.
Comment from Hotel Management
Jan 9, 2024 by The Anchor Crew , Hotel Management
Hi Phi,Thank you so much for your kind review. We greatly appreciate it and look forward to seeing you again.Kind regards,
by A verified traveler
Posted Jan 4, 2024 on Wotif
Comment from Hotel Management
Jan 9, 2024 by The Anchor Crew , Hotel Management
Hi Remy,Many thanks for your review, we really do appreciate it.Kind regards,
by A verified traveler
Posted Jan 3, 2024 on Wotif
Comment from Hotel Management
Feb 4, 2024 by The Anchor Crew , Hotel Management
Kind regards,
by A verified traveler
Posted Dec 20, 2023 on Wotif
Lovely staff, easy location.
Comment from Hotel Management
Jan 1, 2024 by The Anchor Crew , Hotel Management
Hi Kylie,Many thanks for your review, we do appreciate it.Kind regards,
