I booked and paid for a Suite, but upon checkin I was given a Deluxe Room. I was so annoyed because a Suite is the most expensive Room which I deliberately booked to stay in. I argued with the Receptionist at the desk that I booked for a Suite and not a Deluxe. I called notified Expedia. They called the hotel and all I was offered was a complimentary dinner. Expedia has offered to give me a $25 voucher which I am still to receive. Always double your booking that you will get the Room you booked and paid for before you accept the key to your Room. I was ripped off.
Joseph
2024 年 4 月入住 3 晚
10/10 超赞
Muimui
商务旅客
2024年04月30日
满意:清洁度、员工和服务、服务设施
Friendly staff
Muimui
2024 年 2 月入住 4 晚
6/10 一般
Fatima
与配偶出行
2024年04月28日
满意:员工和服务
不满意:住宿条件和设施
-The pool side bar was closed and the pool itself was underwhelming. The staff and services were great. So i guess its a balance 3.5/5 stars from me
Fatima
2024 年 4 月入住 1 晚
6/10 一般
Alison
与配偶出行
2024年04月26日
The reception area and bar were nice, but our room was quite run down, as was the pool.
There was no hair dryer available.
The location is good, not far to walk downtown, and there’s an excellent restaurant very close by.
Alison
2024 年 4 月入住 2 晚
6/10 一般
Shivnail
2024年04月26日
满意:住宿条件和设施,员工和服务
Shivnail
2024 年 4 月入住 1 晚
10/10 超赞
Kamoe
与家人出行
2024年04月25日
满意:清洁度、员工和服务、住宿条件和设施
great
Kamoe
2024 年 4 月入住 2 晚
6/10 一般
Trans
2024年04月24日
Trans
2024 年 4 月入住 3 晚
10/10 超赞
Debra
与家人出行
2024年04月23日
满意:住宿条件和设施,员工和服务
Excellent staff
Debra
2024 年 4 月入住 1 晚
8/10 还可以
Justin
商务旅客
2024年04月20日
满意:员工和服务
The property is definitely aged and could use some TLC, however the staff were really friendly and helpful. The food onsite is good, and they addressed any issues with the room quite quickly. You could do worse given the price range.