苏州苏州文化艺术中心附近酒店

“唯一有問題的是座機時不時會發出間歇性的噪音， 擾人輕夢”

“房内虽大，但设施非常老旧。竟然还有24吋的电视，遥控器简直可以当作古董了。酒店位置地图上看来是在龙湖天街不远，实际上走路还是要个10分钟左右，在寒冷的12月，根本不想出门走过去。住的是高楼层，景观不错。”

“很好，服务很周到”

“非常滿意的一次住宿、房價合理、服務非常貼心。我太太遺留一條圍巾、酒店第一時間幫忙寄回來、隔天便收到了。非常感激及印象深刻、下次到蘇州一定会再次入住這間十分好的酒店。”

“整体不错”

“酒店雖然不新，但是房間大又乾淨，服務也很好，中餐廳又好吃。此品牌的酒店都設有很不錯的中餐廳，房間也不小，床又舒適。”

“It's an extremely convenient if you are attending any congress at the Expo next to the hotel. Overall, the room is clean and tidy. I like the balcony area I could relax a bit after work. There was slight cigarette smell. I hope the room service would extend the servicing hour and the bar would have opened.”

“這是一間表現失常又沒有人性和溫度的香格里拉酒店，從門口接待到工作人員大部份都很冷漠。房間設施很新，但空調溫度是固定的，冬天低溫時沒有暖氣，飯店人員說最高溫度設定上限只到25度，即使你自行設定到28度也沒用，你如果會冷，請你自己想辦法，飯店也沒有電暖器提供。浴室內的浴缸旁邊就是地毯和床，泡個澡地毯都是濕的。飯店的泳池水療部門管理也很差勁，竟然放任沒水準的會員在男賓按摩池的水中使用手機長達數小時，完全束手無策，超誇張的。此外，我是香格里拉酒店的會員，入住前已告知當天是我的生日，但一整天飯店連最基本的說聲生日快樂都沒有，以國際連鎖5星級飯店而言，實在有點扯！”

“床非常好睡。在市中心，但相對安靜。早餐簡單但是有一定的水準。服務人員態度很好👍”

“Convenient place for touring around”

“酒店地段好，服務不錯。”

“It is a nice and quiet hotel but not in close proximity to the tourist spots and not too many dining options. Room is spacious and modern. Swimming pool and gym are free but we did not get time to use the facilities. The Master of Nets Garden is approximately 15 minutes walk from the hotel. ”

“Staff were extremely courteous and the room was spacious. Air conditioning felt uneven in the room where some areas are warmer than others. The room card was very difficult to use when tapping in the elevator trying to access your floor. Front staff said they are trying to upgrade their system so the cards are not the most sensitive, replaced my room cards and the same issued persisted.”

“配備齊全很適合長期出差使用。”

“此次將護照遺留在飯店內，等到了浦東機場要辦理登記手續時才發現遺留在保險箱內，聯絡友人去電飯店確認護照在房間內無誤，飯店配合友人之計程車安排送到機場。來得及改次班航班得以與表定當日回到台灣。”

“設備新，設計時尚，浴室門不能全關，浴缸企缸缺水龍頭，不便扭毛巾”

“The air conditioner is a bit too cold, can not to adjust. The only way was close it and there will cause some smell not well.”

“CP值高，會再入住…”

“這次住行政房，居然有免治馬桶，太棒了，早餐可以，該有的都有，飯店走出來就是觀前街商圈，吃喝逛街很方便，唯一缺點就是自駕進市區會比較堵，但是不礙事 早點出門亦可！會再選擇。”

“Really loved the luxury of the property, super nice. The breakfast was great as well. Staff was good, but needed to be more friendly to English speakers, if they can. Rooms were fantastic. Only thing I was frustrated about was that the front desk did not honor my Hilton honors rewards because I booked through a 3rd party site, which I have done numerous times before and gotten credit. Pretty silly policy that was not mitigated. ”