非常差!
首先:我是幫朋友訂房已付清全額已經打電話詢問過可否出示非本人證件了,此飯店電話是hotel.com的電話客服回覆我說「你已經付清了當然可以」,所以安心下定。
當天check in 卻說要我本人證件正本(不就還好我在附近)我們是從別的城鎮過來如果我沒到就無法入住了。 櫃檯態度也非常差!
過了一夜大家出去玩半夜要回飯店發現「房卡失效」完全無法開門!已經累的半死所有東西都在房裡卻進不去!此時打飯店電話完全沒人接(根本無人值班)只好睡車上(還好車鑰匙在身上),直到早上八班點半櫃檯有人了,卻只願意補償讓我們晚兩小時check out ! 這種掃興的事在旅途中真是非常糟。
Pei hsin
8/10 还可以
Darren
2017年03月19日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Near the train station
I had a very cool experience in Sydney .
The room is tidy and the share facilities are clean. I think the staffs are friendly as well... unfortunately the holiday is near the train station, so you may feel it's noisy but I think it's acceptable. A nice experience with Granville hotel.
Darren
2/10 糟糕
Hemlal
与配偶出行
2024年03月3日
不满意:住宿条件和设施,清洁度
Very poor quality of rooms, not a friendly staff, no facilities. Don’t go there. Only good thing is that it is near to the train station.
Hemlal
2024 年 3 月入住 2 晚
10/10 超赞
David
2024年02月11日
满意:清洁度、员工和服务、住宿条件和设施
Handy location to Granville Station, Woolies Metro also close by for supplies. Stayed here on a few occasions and quite happy with the place. See you again soon !
David
2/10 糟糕
Richard
2024年01月29日
不满意:住宿条件和设施,员工和服务
Whole place smelled and had mild on the walls, would not recommend
Richard
2024 年 1 月入住 3 晚
6/10 一般
Reza
与家人及幼儿出行
2024年01月19日
不满意:住宿条件和设施,服务设施
Dont expect to much, this is mostly just for bed. You need to find your breakfast or meal. Toilet and shower is shared with other guests. Cleaning is around once every two day
Reza
2024 年 1 月入住 5 晚
6/10 一般
Sofia Luisa
与配偶出行
2024年01月7日
满意:服务设施,员工和服务
Sofia Luisa
2023 年 12 月入住 3 晚
4/10 很差
Peta
与家人出行
2023年12月27日
满意:员工和服务
不满意:清洁度
The room stank like a smokers room, mattress very soft like it was old. The area is, in my daughter’s words “sketchy”. We chose not to stay the night as we could not relax. Staff member was very helpful and pleasant.
Peta
2023 年 12 月入住 1 晚
2/10 糟糕
Trinity
与配偶出行
2023年12月10日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
There was hundreds of bed bugs all through our bed. My partner and I had to leave at 2am and sleep in our car because there is that many! We are both covered in bites. Our fridge didn’t work and neither did the tv.