There was no staff observed during my stay
Remote check-in
Paul
2024 年 6 月入住 1 晚
2/10 糟糕
Jenn
团体旅客
2024年06月3日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Hotel facilities and rooms are extremely outdated. Definitely NOT a smoke free hotel as the smell of cigarette smoke can be found almost everywhere. Walls are thin so you can hear folks around you talking, screaming, singing, walking, etc.Towels are small so bring your own. Tub had huge yellow stains. Just overall a gross hotel.
Jenn
2024 年 5 月入住 2 晚
8/10 还可以
Rebecca
与家人出行
2024年06月2日
满意:员工和服务
Getting the job done for a quick one night stay but the facility is old. The room is outdated. Wall paper was peeling and bathroom had very old fixtures.
Rebecca
2024 年 6 月入住 1 晚
2/10 糟糕
Brandon
2024年06月1日
不满意:清洁度、员工和服务、住宿条件和设施
Reaks of smoke, everything felt dingy and old. The few things that were recently replaced (bathroom mostly) was not properly installed.
Brandon
2024 年 5 月入住 3 晚
2/10 糟糕
Kenneth
商务旅客
2024年06月1日
不满意:清洁度、员工和服务、住宿条件和设施
Worst part was the ceiling above the toilet leaked water when someone flushed the toilet of the room above me. I could not get a refund but my coworker could. We only had on rental car. I ended up having to double book and buy another hotel in Syracuse. Not sure why they didn't refund my room when the coworker got a refund only a minute before me. Of course sewage leaking into the bathroom is just gross. They didn't even offer me a new room until I tried to get a refund.
Kenneth
2024 年 5 月入住 3 晚
2/10 糟糕
Diamond
商务旅客
2024年05月24日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like the softness of the bed barely I didn’t anything my tv wasn’t working I tried calling front desk multiple times and no answer. Terrible view shower wasn’t working. Splattering water all over the place
Diamond
2024 年 5 月入住 1 晚
8/10 还可以
Basia
商务旅客
2024年05月17日
满意:清洁度
Worked well for my one-night stay.
Basia
2024 年 5 月入住 1 晚
4/10 很差
Jennifer
与家人出行
2024年05月14日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was unfortunately one of the worst hotels I've stayed at. There was no one at the front desk. Check-in was done by a kiosk, which looks like an ATM in the vestibule, not clearly marked. No sign at the front desk to check-in at the kiosk. For a non-smoking facility, the entire 2nd floor was heavy with cigarette smoke. The room and bathroom were dirty. The surfaces in the room were not clean with visible dirt and grim. The microwave had food on the door and inside, not cleaned. There was mold in the bathtub, leaky tub faucet, and corosion on shower head. Showerhead hose broke during my shower. There was hair, dust, and dirt between the mattress pad and sheets on the bed and the bed ruffles had visible spots of unknown substances on them. I would not recommend this hotel.