Suite had nice furniture but bedroom curtains were broken and made it impossible to close so the room was light early in the morning.
Michaela
2024 年 5 月入住 1 晚
10/10 超赞
Michael
2024年03月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent staff
Michael
2024 年 3 月入住 1 晚
6/10 一般
Greg
与配偶出行
2024年03月24日
不满意:清洁度、服务设施、住宿条件和设施
It needs updating, radiator not working in our room did say but person on desk not really interested, breakfast ok
Greg
2024 年 3 月入住 1 晚
10/10 超赞
Richard
2024年03月22日
满意:清洁度、员工和服务、住宿条件和设施
Richard
2024 年 3 月入住 1 晚
4/10 很差
Crawford
商务旅客
2024年03月20日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
The hotel is very tired and desperately need an update. The blind in my room did not work the bathpanel was taped in place and there was no bath plug.
No info in rooms regarding Hotel (e.g. WIFI code)
The bed was very comfortable and linen was clean.
Breakfast was mediocre at best.
I don't think I will be back
Crawford
2024 年 3 月入住 1 晚
6/10 一般
Timothy
2024年02月26日
满意:员工和服务
Staff were nice, but the hotel itself is pretty drab.
Timothy
2024 年 2 月入住 1 晚
10/10 超赞
James
2024年02月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
James
2024 年 2 月入住 1 晚
4/10 很差
Caroline
2024年01月29日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Was upgraded as Room 6 very small and old fashioned. Not happy to pay £5 to park in the hotel car park (hotel doesn't own the car park behind it). This could, and I am sure will once again, become a destination hotel and I'm aware that renovation work is ongoing. Staff are very friendly and helpful. Best situated hotel in the town (central). I wish the hotel success in the future.
Caroline
2024 年 1 月入住 1 晚
4/10 很差
Paul
商务旅客
2024年01月5日
不满意:清洁度、员工和服务、住宿条件和设施
Bad stay
Stared before and this time was given a room just up the stairs. Got in the room and looked very old and rundown. Piece of wood strung between 2 walls with 1 coat hanger on it. Window had an old set of blinds that just did not work, windows were old and would not shut and the rain (not hotels fault) was dripping down from a faulty cutter on to the window making a hell of a noise. So asked to be moved which they did. Second room I was given again up stairs walked in and the ceiling had a great split in it with water pouring through down on to the bed. Asked to be moved again. They gave me one of the garden rooms which was OK just dated and dull. On arrival with another guest at the same time. no one was at reception. Hit the bell no one came. called the number given if reception empty and it rang the phone at reception. In all waited 15 minutes before someone came to book in. Had breakfast included so went down and 3 other people there with one waitress who gave the impression that she would rather be elsewhere. Overall very poor and needs shutting down or refurbing. will not be staying there again.