Ratings based on 367 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted Jun 1, 2024 on Expedia
Place to lay your head for a night
Comment from Hotel Management
Jun 2, 2024 by Elise, Hotel Management
Dear Scott,Thank you for your review! We're glad you found our hotel to be a comfortable place to rest for the night. We hope to welcome you back for another stay in the future.Warm RegardsElise KobyFront Office SupervisorHoliday Inn Express & SuitesThe Dalles Oregon
by A verified traveler
Posted May 28, 2024 on Expedia
Everything about our stay was wonderful except our room didnt seem like it was cleaned. Literal clumps of hair were in the bath tub and things were even left in the room from the previous occupants. Our room was not clean, and i questioned how often the pool gets cleaned because parts of the floor felt slimy. However, the other areas of the hotel were very clean and the breakfast was wonderful.
by A verified traveler
Posted May 10, 2024 on Expedia
Easy access from freeway.
Comment from Hotel Management
May 12, 2024 by Elise, Hotel Management
Dear Kim,Thank you for your feedback! We're delighted to hear that you found our hotel to be easily accessible from the freeway. Providing convenient access for our guests is always a top priority for us. We hope you had a pleasant stay and look forward to welcoming you back in the future. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know.Warm Regards,Elise KobyFront Office SupervisorHoliday Inn Express & SuitesThe Dalles Oregon
by A verified traveler
Posted May 8, 2024 on Expedia
Very nice, awesome staff very friendly
Comment from Hotel Management
May 8, 2024 by Elise, Hotel Management
Dear Ying, We appreciate your positive feedback! It's fantastic to hear that you found our staff to be friendly and accommodating during your stay. We're committed to providing exceptional service to all our guests, and we're glad that you had a pleasant experience overall. If there's anything we can do to turn that 4-star rating into a 5-star one for your next visit, please don't hesitate to let us know. We hope to welcome you back soon!Warm RegardsElise KobyFront Office SupervisorHoliday Inn Express & SuitesThe Dalles Oregon
by A verified traveler
Posted May 3, 2024 on Expedia
Closer to the interstate but doesn’t bother your sleep
Comment from Hotel Management
May 5, 2024 by Elise, Hotel Management
Dear Daniel,We're delighted to hear that our location provided convenience without disrupting your rest. Your comfort is our priority, and we're thrilled to know that you had a peaceful stay with us. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future!Warm RegardsElise KobyFront Office SupervisorHoliday Inn Express & SuitesThe Dalles Oregon
by A verified traveler
Posted May 3, 2024 on Expedia
Great place
Comment from Hotel Management
May 5, 2024 by Elise, Hotel Management
Dear Daniela, We're glad to hear you had a positive experience during your stay! If there's anything specific you feel we could improve upon to earn that extra star next time, please don't hesitate to let us know. We're always looking for ways to enhance our guests' experience. Thank you for choosing to stay with us!Warm RegardsElise KobyFront Office SupervisorHoliday Inn Express & SuitesThe Dalles Oregon
by A verified traveler
Posted May 2, 2024 on Expedia
Neighborhood was sketchy.
Comment from Hotel Management
May 2, 2024 by Angel, Front Desk, Hotel Management
Glad you are enjoying your stay! Thanks for the great review! Please let me know if there is anything we can do to make your stay even better!
by A verified traveler
Posted Apr 29, 2024 on Expedia
by A verified traveler
Posted Apr 28, 2024 on Expedia
Bastante agradable el hotel. Un ambiente tranquilo. Las camas muy cómodas.
Comment from Hotel Management
Apr 29, 2024 by Elise, Hotel Management
Dear Sonia,Thank you for your kind words! We're thrilled to hear that you found our hotel to be quite nice and enjoyed the calm environment. It's wonderful to know that you found the beds comfortable, as ensuring a restful stay is one of our top priorities. We appreciate your feedback and hope to have the opportunity to welcome you back in the future!Warm Regards,Elise KobyFront Office SupervisorHoliday Inn Express & SuitesThe Dalles Oregon
by A verified traveler
Posted Apr 27, 2024 on Expedia
