Ratings based on 605 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 30, 2024 on Expedia
by A verified traveler
Posted May 30, 2024 on Expedia
Very convenient location. Excellent breakfast. Love the free snacks and drinks
by A verified traveler
Posted May 29, 2024 on Expedia
Hotel is a good value, convenient, I like free coffee, coupons for free beers, free amenities
Comment from Hotel Management
May 29, 2024 by the b ginza Front Desk, Hotel Management
Thrilled to receive such a lovely and excellent review of your recent stay with us at the b ginza. We are honored and humbled that you enjoyed our coffee and craft beer. The menu changes depending on the region and season. We will use the words you have given us as important encouragement in the future, and from today onwards, we will continue to work hard to become a place where we can provide even greater satisfaction to our customers. Once again, thank you very much for staying with us and for your kind words. We are looking forward to seeing you again. the b ginza Front Desk
by A verified traveler
Posted May 26, 2024 on Expedia
Approximately 7min walk from JR station. Easy to walk to the Ginza shopping district. Lots of food options nearby and convenience stores. Many amenities available at reception.
Comment from Hotel Management
May 29, 2024 by the b ginza Front Desk, Hotel Management
Thrilled to receive such a lovely and excellent review of your recent stay with us at the b ginza. It is our honor to receive your comment. Staying in our hotel is very convenient whether it is dining or shopping. It is only a few minutes' walk from the nearby station, allowing you to enjoy shopping and sightseeing. We are looking forward to welcoming you again to the b Ginza, where you can enjoy a relaxing time in one of the world's most prestigious shopping districts.the b ginza Front Desk
by A verified traveler
Posted May 26, 2024 on Expedia
Very small room. Did not even have space to place a suitecase.
Comment from Hotel Management
May 29, 2024 by the b ginza Front Desk, Hotel Management
Thank you very much for having stayed at the b ginza. We are sorry for not meeting your expectations this time. In order to make effective use of the limited space, we have provided a guest room that pursues a balance between comfort and functionality, such as setting up a space for storing suitcases under the bed and installing a hanger rack on the wall. In the future, we will take your comments seriously and strive to improve our services. We are very much looking forward to welcoming you again.the b ginza Front Desk
by A verified traveler
Posted May 26, 2024 on Expedia
Very very very tiny rooms. Poor breakfast. Good area for expensive shopping.
Comment from Hotel Management
May 29, 2024 by the b ginza Front Desk, Hotel Management
Thank you very much for having stayed at the b ginza. We apologize for not meeting your expectations this time. Regarding the room, in order to make effective use of the limited space, we have provided a guest room that pursues a balance between comfort and functionality, such as setting up a space for storing suitcases under the bed and installing a hanger rack on the wall. Then, about the breakfast, the menu changes depending on the region and season. Hope you could understand the matter. In the future, we will take your comments seriously and strive to improve our services.We are looking forward to seeing you again very soon.the b ginza Front Desk
by A verified traveler
Posted May 25, 2024 on Expedia
We enjoyed our stay at the hotel during our trip. Highly recommend.
Comment from Hotel Management
May 29, 2024 by the b ginza Front Desk, Hotel Management
Thank you for selecting us out of the many possible places here.Thank you for leaving your sweet comment. We are happy to receive your praise. It is our honor to make your trip more comfortable. We will keep providing you with the best service.We are looking forward to your next visit.the b ginza Front Desk
by A verified traveler
Posted May 22, 2024 on Expedia
Breakfast was ordinary. Food had same taste everyday and very little variety. Staff were polite and gave drink vouchers for each day. Pancake machine a gimmic. Easy walking distance to Ginza shopping district.
Comment from Hotel Management
May 29, 2024 by the b ginza Front Desk, Hotel Management
Thank you very much for having stayed at the b ginza.Direct feedback from our valued guests, like yours, encourage and inspire us to aim even higher for the better service.We look forward to welcoming you again to the b Ginza, where you can enjoy a relaxing time in one of the world's most prestigious shopping districts.I look forward to seeing you again very soon.the b ginza Front Desk
by A verified traveler
Posted May 20, 2024 on Expedia
Loved everything about our stay at B Ginza. The rooms are small but it’s expected in Tokyo. And for the price, you really can’t ask for more.
Comment from Hotel Management
May 21, 2024 by the b ginza Front Desk, Hotel Management
Thank you for selecting us out of the many possible places here.Direct feedback from our valued guests, like yours, encourage and inspire us to aim even higher for the better service.We are very much looking forward to welcoming you again.the b ginza Front Desk
by A verified traveler
Posted May 19, 2024 on Expedia
All good. Highly recommended. I would stay there again.
Comment from Hotel Management
May 21, 2024 by the b ginza Front Desk, Hotel Management
Thank you for selecting us out of the many possible places here.Thank you for leaving your sweet comment. We are happy to receive your praise. It is our honor to make your trip more comfortable. We will keep providing you with the best service.We are looking forward to your next visit.the b ginza Front Desk
