My room was clean and comfortable, but without some of the usual touches--for example, drinking glasses.
On checkout day, I arrived shortly before 10:00 for breakfast and the place was chaotic--most of the tables hadn't been cleared, there was no silverware, and most of the food was gone. Clearly poorly managed and understaffed.
Lastly, when I programmed the property's address into my GPS to drive there on check-in day, I was surprised to see that I actually had a reservation at a different Monte Carlo Inn from the one that I thought I had chosen. It was too late for me to make the change conveniently, so I ended making a 40-km drive three times to attend events just blocks from the location I had originally chosen. Friends of mine had the same experience. I suspect that intentionally or not, this chain's Expedia pages are programmed so that such "errors" easy to make. I would like someone from Expedia customer service to contact me to discuss.